Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaina Owings

Safford

Summary

At MW Markets, I excelled as a Deli Manager, mastering inventory management and enhancing customer service. My leadership significantly improved cross-functional collaboration, achieving notable cost reductions and waste minimization. I adeptly trained staff, elevating service levels and compliance, directly contributing to the store's operational success.

Overview

16
16
years of professional experience

Work History

Deli Manager

MW Markets
10.2008 - 11.2024
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Controlled food costs and managed inventory.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Set schedules for 6 staff by planning and designating shifts and hours.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Supervised food presentation and plating to enhance visual appeal.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Set and oversaw weekly and special event menu plans.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

GED -

Treasure Valley Community College
Ontario, OR
05-2004

Skills

  • Customer service
  • Task delegation
  • Employee supervision
  • Inventory management
  • Staff training
  • Merchandising strategies
  • Sanitation standards
  • Cost reductions
  • Waste reduction
  • Scheduling coordination
  • Sales promotion
  • Menu planning

Timeline

Deli Manager

MW Markets
10.2008 - 11.2024

GED -

Treasure Valley Community College
Alaina Owings