Alaina Owings
Safford
Summary
At MW Markets, I excelled as a Deli Manager, mastering inventory management and enhancing customer service. My leadership significantly improved cross-functional collaboration, achieving notable cost reductions and waste minimization. I adeptly trained staff, elevating service levels and compliance, directly contributing to the store's operational success.
Overview
16
16
years of professional experience
Work History
Deli Manager
MW Markets
Nyssa, OR
10.2008 - 11.2024
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Set schedules for 6 staff by planning and designating shifts and hours.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Supervised food presentation and plating to enhance visual appeal.
- Directed food preparation and cooking activities to meet health and safety standards.
- Set and oversaw weekly and special event menu plans.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
GED -
Treasure Valley Community College
Ontario, OR05-2004
Skills
- Customer service
- Task delegation
- Employee supervision
- Inventory management
- Staff training
- Merchandising strategies
- Sanitation standards
- Cost reductions
- Waste reduction
- Scheduling coordination
- Sales promotion
- Menu planning
Timeline
Deli Manager
MW Markets
10.2008 - 11.2024
GED -
Treasure Valley Community College