Alaina Staples
Gilbert
Summary
Goal-oriented and reliable candidate with exceptional communication, problem-solving and teamwork skills. Proven ability to quickly adapt, multitask, and manage conflicts in fast-paced environments. Demonstrates leadership, collaboration, and integrity while maintaining and positive and professional demeanor. Motivated to learn new skills and eager to make meaningful contributions to organizational success.
Overview
8
8
years of professional experience
Work History
Server, Bartender
OHSO Brewery and Distillery
09.2022 - Current
- Serve food and beverage items promptly, while focusing on customer needs and satisfaction.
- Collaborate with team members to ensure efficient workflow and exceptional guest experience.
- Resolve customer complaints promptly and professionally.
- Accurately use POS system to manage bills and process payments.
- Carefully follow health and safety protocols.
Server, Bartender
Legend Trail Golf Club
09.2021 - Current
- Greet and serve guests in a timely and inviting manner.
- Promptly and professionally resolve customer concerns.
- Thoroughly complete several tasks throughout a shift.
- Track inventory of items and handle cash/credit card transactions on POS system.
- Collaborate with team members to ensure efficient service and excellent guest experience.
Server, Bartender
McMenamins
05.2019 - 09.2021
- Served food and beverages promptly while focusing on customer needs.
- Cultivated relationships with new and regular guests.
- Multitasking to complete several tasks throughout a shift.
- Maintained a clean environment by paying close attention to detail.
- Collaborated with team members to ensure timely service and positive customer experiences.
Sales Associate
Nordstrom
10.2018 - 09.2019
- Exceeded daily and monthly sales goals by utilizing various sales strategies and maintaining product knowledge.
- Thoroughly assessed client needs to confidently recommend products, answer questions, and resolve concerns.
- Cultivated relationships with clients to drive repeat business and loyalty.
- Maintained a high level of organization and cleanliness on the sales floor and stock rooms.
- Collaborated with team members to drive sales.
Education
Bachelor of Science - Healthcare Administration and Management
Colorado State University
Colorado04.2023
Associate of Applied Science - undefined
Portland Community College
Oregon03.2021
Skills
- Oral and written communication
- Team collaboration
- Multitasking
- Critical-thinking
- Problem-solving
- Customer service
- Leadership
- Interpersonal skills
AWARDS
Dean’s List, National Honor Society, Scholarships
Timeline
Server, Bartender
OHSO Brewery and Distillery
09.2022 - Current
Server, Bartender
Legend Trail Golf Club
09.2021 - Current
Server, Bartender
McMenamins
05.2019 - 09.2021
Sales Associate
Nordstrom
10.2018 - 09.2019
Associate of Applied Science - undefined
Portland Community College
Bachelor of Science - Healthcare Administration and Management
Colorado State University