Alan Andrade
Tucson
Summary
I see myself as a goal-driven person who has adapted his skills into the real world to be able to make a positive impact on not only myself but others. I would imply that I am a detail-oriented individual with exceptional communication and project management skills that would benefit a company's goal with the ability to handle multiple tasks effectively, and efficiently in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fraud Analyst
Alorica / Bank of America
09.2024 - Current
- Collaborated with cross-functional teams to develop and implement fraud prevention strategies.
- Evaluated customer data to identify and prevent fraudulent activities.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Implemented robust verification processes, decreasing incidence of identity theft-related fraud.
- Conducted thorough investigations into suspicious account activity, leading to identification and mitigation of potential fraud.
- Mentored incoming Agents, providing guidance on best practices and fostering professional growth.
Graphic Designer
Self employed
08.2020 - Current
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
- Able to redraw a certain logo provided by the client and able to run a laser machine to make a leather patch and put on a cap
Laborer
Souther arizona paving and construction
06.2023 - 08.2024
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Worked with team members to ensure efficient workflow throughout the day.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Transported heavy items from one location to another using hand trucks or carts.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Poured concrete foundations for structures such as buildings or bridges according to blueprints provided.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
Footwear Repair
Jocelynnes boots
09.2016 - 02.2022
- I was able to repair any kind of footwear
- I also cleaned/polished footwear to restore there figure
- Was able to do leatherwork
- Interpreted customer specifications accurately when creating initial concept drawings.
Education
High School Diploma -
Desert View High School
Tucson, AZ05-2021
Skills
- Customer support
- Digital design
- Studio recording experience
- Versatile
- Teaching diverse learners
- Fast Learner / Retain Knowledge
- Multitasking
Accomplishments
- At the age of 17 became a business owner
- Collaborated with team of artist in the development of album creations
Certification
- Certified CNC machine operator
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fraud Analyst
Alorica / Bank of America
09.2024 - Current
Laborer
Souther arizona paving and construction
06.2023 - 08.2024
Graphic Designer
Self employed
08.2020 - Current
Footwear Repair
Jocelynnes boots
09.2016 - 02.2022
High School Diploma -
Desert View High School