Summary
Overview
Work History
Skills
Timeline
Generic

Alan Keller

Chandler

Summary

Dynamic professional with extensive experience in hospitality and HVAC industries, including a successful tenure at Zipps Sports Grill. Proven track record in enhancing customer satisfaction and leading teams. Bilingual in English and Spanish, skilled in problem-solving and time management, ensuring operational excellence and compliance with safety standards.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Zipps Sports Grill
Gilbert
03.2024 - Current
  • Ensured labor costs were accurately updated and maintained.
  • Oversaw customer satisfaction to guarantee high service standards.
  • Assisted the General Manager with scheduling and inventory management.

Installer/Technicion

Goettls HVAC
Camp Verde
05.2023 - 02.2024
  • Installed ductwork systems for residential homes, ensuring optimal airflow and system functionality.
  • Replaced and installed air conditioning units and condensers, adhering to technical specifications and safety standards.
  • Collaborated with team members to deliver high-quality installations and maintain customer satisfaction.

Assistant Manager

Zipps Sports Grill
Phoenix
08.2022 - 04.2023
  • Coordinated daily operations to meet schedules and objectives, enhancing organizational efficiency.
  • Engaged with customers to understand their needs and specifications, improving service delivery.
  • Managed recruitment and training processes, ensuring compliance with company policies and guidelines.

Server

Don Diego Mexican Cuisine
Sedona
12.2021 - 04.2022
  • Delivered exceptional dining experiences by serving food and beverages promptly and maintaining a welcoming atmosphere.
  • Enhanced guest satisfaction by assisting with menu selections, suggesting pairings, and addressing dietary needs and preparation inquiries.
  • Ensured compliance with safety and sanitation standards while preparing dining areas and transmitting accurate orders to kitchen and bar staff.

Kitchen Manager

Black Bear Diner
Cottonwood
04.2020 - 04.2021
  • Managed kitchen staff and coordinated food orders to ensure efficient service and high-quality meals.
  • Trained kitchen staff on preparation and plating techniques, enhancing team performance and presentation standards.
  • Maintained sanitation and safety standards in the kitchen, ensuring compliance with health regulations.

Skills

  • Bilingual (English and Spanish)
  • Problem solving
  • Time management
  • Customer satisfaction
  • Team leadership
  • Communication

Timeline

Assistant General Manager

Zipps Sports Grill
03.2024 - Current

Installer/Technicion

Goettls HVAC
05.2023 - 02.2024

Assistant Manager

Zipps Sports Grill
08.2022 - 04.2023

Server

Don Diego Mexican Cuisine
12.2021 - 04.2022

Kitchen Manager

Black Bear Diner
04.2020 - 04.2021

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Alan Keller