Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alandra Harvey

Phoenix

Summary

Dynamic Patient Admitting Representative with a proven track record at HonorHealth, excelling in patient registration and HIPAA compliance. Known for strong empathy and effective communication, enhancing patient experiences while streamlining workflows. Recognized for training staff and improving operational efficiency, ensuring timely processing of patient information.

Overview

6
6
years of professional experience

Work History

Patient Admitting Representative

HonorHealth
05.2021 - Current
  • Facilitated patient admissions by accurately verifying insurance and demographic information.
  • Enhanced patient experience through effective communication and empathetic support during the admission process.
  • Streamlined workflow by implementing electronic health record systems for improved data management.
  • Coordinated with clinical staff to ensure timely processing of patient information and compliance with hospital policies.

Server

Lolo's Chicken and Waffles
02.2020 - 01.2022
  • Delivered exceptional customer service, ensuring satisfaction and repeat visits.
  • Collaborated with kitchen staff to streamline order processing and improve service speed.
  • Trained new servers on menu knowledge and customer engagement techniques.
  • Managed table turnover efficiently to maximize seating capacity during peak hours.

Restaurant Hostess

Macayo's Restaurant
06.2019 - 01.2020
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Coordinated with kitchen and service staff to maintain smooth operations during peak periods.
  • Trained new host staff on customer service protocols and efficient table management techniques.

Education

Nursing

Northern Arizona University
Flagstaff, AZ
12-2025

Associate of Science - Nursing

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
12-2025

Associate of Arts -

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
12-2023

Skills

  • Strong empathy
  • HIPAA compliance
  • Patient confidentiality
  • Patient registration
  • Teamwork and collaboration
  • Customer service
  • Punctual and hardworking

Timeline

Patient Admitting Representative

HonorHealth
05.2021 - Current

Server

Lolo's Chicken and Waffles
02.2020 - 01.2022

Restaurant Hostess

Macayo's Restaurant
06.2019 - 01.2020

Nursing

Northern Arizona University

Associate of Science - Nursing

Maricopa Community Colleges, Glendale Community College

Associate of Arts -

Maricopa Community Colleges, Glendale Community College

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Alandra Harvey