ALAYA T. BEASLEY
Mesa
Summary
- Dedicated to a positive customer experience and maximum sales potential through personalized communication and service. Relevant expertise:
- Accommodate customer specific requirements; assist clients in resolving issues and concerns.
- Work cooperatively, safely, and productively with team to ensure total customer satisfaction. Recognized for strong organizational and problem-solving strengths, along with sound judgment in establishing priorities, following directions, and completing tasks.
Overview
8
8
years of professional experience
Work History
Cashier
Arby's
01.2023 - 06.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
Data Analyst
Dynata
09.2017 - 08.2019
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Ticket Taker – Customer Care Associate
Herberger Theater
01.2016 - 01.2016
- Focused on creating a positive, memorable theater-going experience for customers, maintaining an upbeat attitude when showing them to their seats.
- Worked collaboratively with team to complete ancillary tasks, such as cleaning up theater after program completion.
- Recognized for service excellence, upbeat attitude, and outstanding performance.
- Took a year to explore college opportunities and financial aid.
Education
High School Diploma -
Arizona Virtual Academy
01.2017
Skills
- Languages: English and Spanish
- Computers: Microsoft Office
- Returns processing
- Product restocking
- Drawer balancing
- Order taking
- Data entry
- Basic math
- Cash drawer balancing
- Time management skills
- Money handling
- Clear communication
- Daily reporting
Accomplishments
- Achieved [number]% of sales quote.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
positive points
Punctual ... Honest ... Flexible ... Productive ... Efficient ... Detail-oriented ... Cheerful ... Energetic
Languages
Spanish
Elementary
Timeline
Cashier
Arby's
01.2023 - 06.2024
Data Analyst
Dynata
09.2017 - 08.2019
Ticket Taker – Customer Care Associate
Herberger Theater
01.2016 - 01.2016
High School Diploma -
Arizona Virtual Academy
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