Albert Ramos
Goodyear
Summary
Proficient Food Service Retail Manager with 15 years of success in high-volume operations. Proven track record of building strong teams through effective training, optimizing performance, and elevating customer satisfaction. Adept at streamlining workflows, controlling costs, and sustaining top-line growth in fast-paced, multi-unit environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Manager
Retail Manager 3
10.2022 - Current
- Managing multiple units. Overseeing budgeting, hiring, scheduling, purchasing, menu planning, and payroll.
Senior Supervisor
Taco Bell, Senior Supervisor
12.2018 - 08.2019
- Managing up to 30 employees. Managing inventory and purchasing. Completed the Taco Bell Corporate Management training.
Senior Supervisor
Qdoba Mexican Eats, Senior Supervisor
05.2014 - 12.2018
- Managing up to 100 employees. Managing inventory and purchasing. Scheduling. Interviewed, hired and trained new employees. Responded to customer concerns in a knowledgeable and professional manner. Completed the Qdoba Corporate Management training. Average of $3,500,000 annual sales.
Senior Supervisor
Jamba Juice, Senior Supervisor
04.2016 - 12.2017
- Managing back of the house, up to 50 employees. Managing inventory and purchasing. Scheduling. Interviewed, hired and trained new employees. Responded to customer concerns in a knowledgeable and professional manner. Completed the Jamba Juice Corporate Management training. Average of $200,000 annual sales.
Senior Supervisor
Simply To Go, Senior Supervisor
01.2014 - 05.2014
- Managing up to 15 employees. Managing inventory. Scheduling.
Senior Supervisor
Chick Fil A, Senior Supervisor
05.2013 - 05.2014
- Managing up to 80 employees. Managing inventory and purchasing. Scheduling. Interviewed, hired and trained new employees. Average of $1,000,000 annual sales.
Supervisor
Supervisor, Cabrizo
08.2012 - 05.2013
- Supervising up to 20 employees. Managing inventory. Scheduling. Interviewed, hired and trained new employees.
Cook, Cabrizo
GCU Sodexo Phoenix, AZ
08.2011 - 08.2012
- Responsible for prepping and cooking food. Serving customers. Adhered to all company food, safety, quality and sanitation policies.
Education
Bachelor of Science - Culinary Management
The Art Institute of Phoenix
Phoenix, AZ01-2011
Skills
- Hiring procedures
- Safety standard training
- Flexible and adaptable
- Accurate cash handling
- Inventory monitoring
- Menu planning
- Purchasing
- Excellent customer service
- Effective multi-tasking
- Time management
- Computer application knowledge
Certification
- ServSafe Certification: Food Manager
- OSHA 10 Certification
Timeline
Retail Manager
Retail Manager 3
10.2022 - Current
Senior Supervisor
Taco Bell, Senior Supervisor
12.2018 - 08.2019
Senior Supervisor
Jamba Juice, Senior Supervisor
04.2016 - 12.2017
Senior Supervisor
Qdoba Mexican Eats, Senior Supervisor
05.2014 - 12.2018
Senior Supervisor
Simply To Go, Senior Supervisor
01.2014 - 05.2014
Senior Supervisor
Chick Fil A, Senior Supervisor
05.2013 - 05.2014
Supervisor
Supervisor, Cabrizo
08.2012 - 05.2013
Cook, Cabrizo
GCU Sodexo Phoenix, AZ
08.2011 - 08.2012
Bachelor of Science - Culinary Management
The Art Institute of Phoenix
Military Service
U.S. Army 2003 - 2006