Alden Munoz
Chandler
Summary
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
5
5
years of professional experience
Work History
Clerk
Coldwell Banker
03.2022 - Current
- Received and processed checks, ensuring accurate and timely upload into the financial system.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported the accounts receivable team by efficiently handling various tasks, including managing NSF emails, processing credit card refunds, recording miscellaneous cash deposits, and charge import assistance.
Customer Service Representative/ Sales Associate
Lovesac
09.2021 - Current
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Helped customers locate products and checked store system for merchandise at other sites with company software.
- Grew sales and boosted profits, applying proactive management strategies, and enhancing sales training.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
Shift Manager
Jamba Juice
03.2021 - 08.2021
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests, and found coverage for short shifts.
- Trained and mentored new employees to maximize team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Kept employees operating productively and working on task to meet business and customer needs.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Recruited and interviewed candidates for supporting associates.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Construction Laborer
Ridgeline
01.2020 - 09.2020
- Recognized and reported potential project challenges and assisted with solutions.
- Operated power equipment to move materials and promote job efficiency.
- Collected measurements and marked locations as part of project preparations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZ05.2020
Skills
- Responsible and disciplined
- Software proficiency
- Excellent work ethic
- Relationship building
- Bilingual(Spanish)
- Active listener
- Excellent communication skills
- Data entry
- Flexible and adaptable
- Attention to detail
- Multitasking abilities
- Teamwork and collaboration
- Analytical and critical thinking
- Dependable and responsible
- Problem-Solving
Timeline
Clerk
Coldwell Banker
03.2022 - Current
Customer Service Representative/ Sales Associate
Lovesac
09.2021 - Current
Shift Manager
Jamba Juice
03.2021 - 08.2021
Construction Laborer
Ridgeline
01.2020 - 09.2020
High School Diploma -
Marcos De Niza High School
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