Aleena Rodriguez
Tempe
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in Server role.
Overview
3
3
years of professional experience
Work History
Server
Cold Beers And Cheeseburgers
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Host
Cracker Barrel
06.2022 - 11.2022
- Welcomed guests to the restaurant. Coordinated with the waitstaff to create balanced sections for efficient service.
- Escorted customers to their dining area and provided them with menus and utensils.
- Greeted patrons upon departure.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Busser
Babbo's
04.2022 - 06.2022
- Supported the waitstaff by preparing dining areas for guests to be seated. Cleaned tables after all guests were finished with their dining experience.
- Assisted in the back of the house with maintaining condiments, prepping utensils, and cleaning common areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Student - Psychology
Arizona State University
05-2027
Diploma - undefined
St Mary's Catholic H.S.
05.2023
Skills
- Excellent writing and communication skills
- Strong customer service skills with experience in high traffic establishments
- Extremely engaging with strong leadership qualities and high standards of success
- Professional appearance
- Memory retention
- Hospitality service expertise
- Guest engagement
Timeline
Server
Cold Beers And Cheeseburgers
03.2024 - Current
Host
Cracker Barrel
06.2022 - 11.2022
Busser
Babbo's
04.2022 - 06.2022
Diploma - undefined
St Mary's Catholic H.S.
Student - Psychology
Arizona State University
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