Alejandra Calderon
Phoenix
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
1
1
Certification
Work History
Shift Leader
South West Key Programs
2018 - 2025
- Assisted in training new team members on operational procedures and safety protocols.
- Maintained cleanliness and organization of work area to ensure efficient operations.
- Monitored inventory levels and communicated restocking needs to management.
- Provided support during peak hours, enhancing team productivity and customer satisfaction.
- Conducted quality checks to ensure adherence to company standards and operational guidelines.
- Collaborated with team members to optimize workflow and improve service delivery.
- Participated in team meetings, contributing ideas for process improvements and efficiency enhancements.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Engaged with customers, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Glendale Community College
Glendale, AZSkills
- Positive attitude
- Customer service focus
- Strong verbal and written communication
- Team leadership
- Team collaboration and leadership
Certification
CPR
CPI
Mental health
Languages
English
Native or Bilingual
Timeline
Shift Leader
South West Key Programs
2018 - 2025
High School Diploma -
Glendale Community College