Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Alejandra Miranda Morales

Glendale

Summary

Started working at the age of 16 and was able to gain 2 years of work experience. Recognized for fostering donor relations and maintaining a clean, organized environment, contributing to a positive shopping experience. Adept at multitasking and problem-solving in fast-paced settings, ensuring customer satisfaction and loyalty. Quick learner which gave the opportunity to train new staff. Able to code switch with language efficiently.

Overview

1
1
year of professional experience

Work History

Donation Center Attendant

Salvation Army Thrift Store
07.2025 - Current
  • Managed cash transactions for purchased items, ensuring accurate accounting records were maintained at all times.
  • Greeted and provided friendly service to donors and assisted in transferring items to facility.
  • Collaborated with team members to effectively manage high-volume donation periods while maintaining excellent service levels.
  • Maintained organized and clean worksite.
  • Prepared tax receipts and accurately maintained log of received donations and donors.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.

Customer Service

White House Black Market
05.2024 - 03.2025

Sales Associate for Retail:

  • Promoted exceptional customer service by engaging clients on sales floor.
  • Operated register to provide great customer service.
  • Provided exceptional customer service by resolving claims quickly and efficiently.
  • Welcomed and greeted guests and delivered outstanding customer service.
  • Met customer service objectives by providing superior customer service to Spanish-speaking customers.
  • Collaborated with team members to improve overall customer service experience.
  • Met sales goals by offering excellent customer service.

Education

Independence High School
Glendale, AZ
05-2025

Skills

  • Cash handling proficiency
  • Donor relations
  • Merchandise display
  • Teamwork
  • Time management
  • Multitasking
  • Excellent communication
  • Customer satisfaction
  • Reliability
  • Critical thinking
  • Product knowledge
  • Retail store support
  • Fluent bilingualism
  • Spanish translation

Languages

Spanish
Native or Bilingual

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Music
  • Sewing
  • Reading
  • Crafting and DIY Projects
  • Fashion and Style

Timeline

Donation Center Attendant

Salvation Army Thrift Store
07.2025 - Current

Customer Service

White House Black Market
05.2024 - 03.2025

Independence High School
Alejandra Miranda Morales