Summary
Overview
Work History
Skills
Affiliations
Languages
Timeline
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Alejandra Tintos Lerma

Mesa

Summary

Dynamic and results-driven professional with extensive experience at San Marcos Golf Resort, excelling in tee time scheduling and customer service. Proven ability to enhance guest experiences through relationship building and effective conflict resolution. Adept at equipment maintenance and safety training, ensuring a welcoming and well-maintained environment for all visitors.

Overview

4
4
years of professional experience

Work History

Golf Course Attendant

San Marcos Golf Resort
Chandler
09.2024 - Current
  • Scheduled tee times and managed golf course traffic to ensure smooth play.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Monitored driving range and bag drop area for cleanliness and alignment with company standards.
  • Supported protection and security of club equipment and guest property.
  • Reported any damage or maintenance needs on the course to management.
  • Organized equipment storage area by labeling items clearly and storing them in a neat manner.
  • Coordinated continuous detailing and maintenance of golf course equipment and facility.
  • Operated golf carts and other maintenance equipment safely and efficiently.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Maintained the cleanliness of clubhouse and grounds by picking up trash and debris.

Crew Member Crossed Trained

Raising Canes Chicken Fingers
01.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Worked fast paced and multitasking tasks.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Sales Crew Member

Bath And Body Work
10.2022 - 01.2023
  • Leveraged cross-selling opportunities, increasing the variety of products purchased per transaction.
  • Attained sales targets consistently through proactive outreach and persuasive communication skills.
  • Supported fellow crew members during peak hours, maintaining a high level of productivity within the team.
  • Improved store merchandising to create a visually appealing shopping environment, attracting more customers.

Crew Member

Panda Express
02.2021 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Skills

  • Tee time scheduling
  • Equipment maintenance
  • Golf cart operation
  • Customer service
  • Facility cleaning
  • Safety training
  • Team collaboration
  • Conflict resolution
  • Time management
  • Relationship building

Affiliations

  • Hiphop Studio Dancer at Rhythmic Dance Complex

Languages

English
Professional
Spanish
Professional

Timeline

Golf Course Attendant

San Marcos Golf Resort
09.2024 - Current

Crew Member Crossed Trained

Raising Canes Chicken Fingers
01.2023 - 03.2024

Sales Crew Member

Bath And Body Work
10.2022 - 01.2023

Crew Member

Panda Express
02.2021 - 09.2021

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Alejandra Tintos Lerma