Store Sales Manager
Famous Footwear
- Optimized scheduling practices to ensure adequate staffing during peak hours while minimizing labor costs.
- Maintained an organized, clean store environment that met company standards for visual presentation, safety, and operational efficiency.
- Implemented new promotional campaigns to drive foot traffic and improve overall revenue growth.
- Analyzed sales data regularly to identify trends and adjust strategies as needed to capitalize on opportunities or address challenges.
- Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
- Supervised daily operations of the store including opening/closing procedures ensuring smooth functioning.
- Developed a high-performing sales team through targeted recruitment, ongoing training, and constructive feedback.
- Implemented loss prevention measures effectively reducing shrinkage rates within the store environment.
- Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
- Monitored KPIs closely to identify areas requiring improvement, adjusting strategies accordingly to maximize results.
