Summary
Overview
Work History
Education
Skills
Interests
Training
Timeline
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ALEJANDRO MOLINA

Tucson,AZ

Summary

Professional with almost 30 years of experience in the technology industry. Has developed a career that range from positions like Project Engineer (providing deployment and support on site) to Global Support Manager, leading a team of supervisors and engineers in charge of the implementation of a high technology system in the mining market (the autonomous trucks). In all the past and current managing positions has continuously and successfully achieved the goals defined by the company, helping to improve the support to customers, as well as improving their satisfaction. Possesses solid skills in managing people, leadership, communication, teambuilding. These skills have helped to form good teams committed with positive results. Has performed his career for 13 years in Chile and 17 in the US.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

30
30
years of professional experience
2
2
Languages

Work History

Manager, AHS Global Support

KOMATSU
04.2014 - 09.2025
  • Managing the Global Support area of the Autonomous Haulage System (AHS). This revolutionary technology is implemented currently in Chile (Codelco, BHP, Anglo, Glencore), Australia (Rio Tinto, BHP), Canada (Suncor, Teck), Sweden (Boliden) and Brazil (Vale). In this position has overseen three big areas: Support, Deployment and Training. The position requires a strong relation and coordination with the Product Development department (both in Tucson and Japan) and with the regional support teams in Chile, Australia, Brazil, and Canada. Has been able to achieve, among others, the following goals:
  • Successfully led the AHS deployment of Escondida, Suncor, Teck and Carajas, and the upgrades of Nammuldi and Yandi (RTIO), and Gaby.
  • Implemented improvements to the support area establishing clear procedures to manage support requests through a tier structured system. This task required strong coordination with the Komatsu Customer Support Center at Japan and regional support teams.
  • Created, implemented, and monitored all the procedures and documentation related to the global support area to help the company to successfully obtain the ISO 9001 (Quality Management Systems) certification for the AHS development and support processes.
  • Established a complete training center (including e-learning) in the Tucson office. This center will allow to provide training to our employees as well as our customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Project Manager AHS

MODULAR MINING SYSTEMS
09.2009 - 03.2014
  • Company Overview: Modular Mining Systems is the world leader provider of mining administration and control systems. Its headquarters are in Tucson, Arizona, USA. Clients of Modular worldwide are about 200.
  • In charge of the implementation and support of the Autonomous Haulage System (AHS.). In this position was responsible, among other tasks, for the following:
  • Quality assurance, delivery, and implementation of the Autonomous Haulage System.
  • Worked closely with Komatsu QA group implementing the QA processes in the testing and deployment phases.
  • Successfully supported the deployment of new releases at the operations in Chile (Codelco Gaby) and Australia (Rio Tinto Nammuldi, Yandi and Hope Downs operations).
  • Successfully managed the deployment of a trial version of the system at Suncor in Canada. Based on the results obtained with the trial, Suncor later decided to implement the AHS in its operations.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.

Manager of Projects

MODULAR MINING SYSTEMS
04.2008 - 09.2009
  • Managing the Project Management area, composed by two Project Managers. Responsible for general oversight and control of all major Dispatch systems installations in North America (Canada, USA and Mexico).
  • Successfully completed and got acceptance from the client of the Dispatch system implementation at Peñasquito mine in Mexico.
  • Achieved a significant increase in the availability of the High Precision GPS drill system at Peñasquito by proposing alternate solutions to the deployment strategies and type of technology installed.
  • Streamlined project processes by implementing efficient management strategies and optimizing team performance.
  • Oversaw procurement activities for materials, equipment, sub-contractor sourcing for cost-effective solutions without compromising quality expectations.
  • Cultivated strong relationships with clients through attentive service, open communication channels, and reliable follow-through on commitments.

Manager, Technical Services

MODULAR MINING SYSTEMS
09.2000 - 03.2008
  • Managing the technical staff of the Chilean office, in charge of about 20 people. Responsible, among others tasks, for: assigning technical resources (engineers and technicians) and scheduling tasks for support contracts and new projects; preparing and implementing policies and procedures for the technical services area; monitoring and controlling projects and special developments (software and hardware); coordinating the support areas of Chile and Peru offices; performing quality assurance of products and applications delivered to the clients. Projects and developments include: High Precision GPS applications for shovels, drills and auxiliary equipment, modules, and applications of the Dispatch platform suite, implementation of UHF and wireless communication networks for the Dispatch system.
  • Developing training, mentoring, career plan and performance reviews for the technical personnel in the Chile office.
  • Working in coordination with Account Managers preparing quotations and programming developments for client requirements.
  • Working in coordination with Product Development Department in the corporate office for delivering new products and applications to the South American region.
  • Working in coordination with Project Managers in the corporate office for implementing special projects in the South American region.

General Manager (Acting)

MODULAR MINING SYSTEMS
07.2007 - 01.2008
  • Functioned as interim General Manager of Modular office in Lima, for about six months. During this period managed a staff of about 30 people of the technical, account management, human resources, and accounting areas. Among the main functions performed are: administration of support contracts for Peruvian clients, among others, Toquepala, Lagunas Norte, Yanacocha, Cerro Verde; conducting performance appraisals of staff; and participate in the selection of the new general manager of the office. This role was performed in parallel to the role of Manager of Technical Services at the Santiago office.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Account Manager

MODULAR MINING SYSTEMS
03.2000 - 09.2000
  • Managed support contracts of Dispatch system for Collahuasi, El Abra, Candelaria and Los Bronces. Main responsibility of this position was assuring a dependable delivering of the services to the customer.

Project Engineer

MODULAR MINING SYSTEMS
05.1996 - 03.2000
  • Performed as Project Technical Chief of Codelco Andina and Southern Peru Cuajone (Peru) Dispatch installations.
  • Installed and configured the first High Precision GPS drill system in South America (in Cuajone, Peru) with Modular’s technology.
  • Supported different clients in North America (based in Tucson office for 3 months).
  • Performed as Project Manager of Southern Peru Toquepala (Peru) and Zaldivar upgrade from old to new hardware and UHF communication technology.
  • Performed as Project Manager of BHP Tintaya (Peru) Dispatch installation.
  • Prepared specifications and project documentation and monitored budget and time restraints throughout project planning and implementation.
  • Participated as programmer, trainer and system configuration engineer in Mantos de Oro and Collahuasi Dispatch installations.
  • Supported different clients (proprietary language Forms programming, configuration of Dispatch applications and Unix servers, on site and emergency phone support).
  • Dictated courses of “Using Dispatch” and “Dispatch Administration” to different clients.
  • Did simulation studies using Dispatch application to Cerrejon (Colombia), Yanacocha (Peru) and Codelco Mina Sur, evaluating improvement in production, productivity and reduction of fleet.

Site Engineer

MODULAR MINING SYSTEMS
10.1995 - 05.1996
  • Participated as programmer, trainer and system configuration engineer in Los Bronces Dispatch installation.
  • Supported different clients (proprietary language Forms programming, configuration of applications and Unix servers, on site and emergency phone support).

Education

Civil Electronic Engineer - Telecommunications

UNIVERSIDAD TECNICA FEDERICO SANTA MARIA
Valparaiso, Chile
01.1993

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Interests

Chilean and US citizenship, Fluent in English, Spanish native, Married, four children, Hobbies: enjoy skiing in winter and playing soccer and tennis sometimes

Training

  • "Foundations of Leadership", Development Dimensions International, Tucson, October, 2024
  • "Scrum Overview for Managers", Construx, Tucson, October 2013
  • "Delegating for results", Development Dimensions International, Tucson, September 2013
  • "Coaching for Success", Development Dimensions International, Tucson, September 2013
  • "Essentials of Leadership", Development Dimensions International, Tucson, June 2012
  • "Retaining Talent", Development Dimensions International, Tucson, April 2012
  • "Accelerating Business Decisions", Development Dimensions International, Tucson, March 2012
  • "Developing Others", Development Dimensions International, Tucson, November 2011
  • "Performance Management Training for Managers", Santiago, March, 2006
  • "Project Management Introduction", PMI, Santiago, Mayo, 2004
  • "Using FORMS language, Advanced", Tucson, Arizona, USA. October, 1996
  • "Introduction to FORMS language", Tucson, Arizona, USA. October, 1996

Timeline

Manager, AHS Global Support

KOMATSU
04.2014 - 09.2025

Project Manager AHS

MODULAR MINING SYSTEMS
09.2009 - 03.2014

Manager of Projects

MODULAR MINING SYSTEMS
04.2008 - 09.2009

General Manager (Acting)

MODULAR MINING SYSTEMS
07.2007 - 01.2008

Manager, Technical Services

MODULAR MINING SYSTEMS
09.2000 - 03.2008

Account Manager

MODULAR MINING SYSTEMS
03.2000 - 09.2000

Project Engineer

MODULAR MINING SYSTEMS
05.1996 - 03.2000

Site Engineer

MODULAR MINING SYSTEMS
10.1995 - 05.1996

Civil Electronic Engineer - Telecommunications

UNIVERSIDAD TECNICA FEDERICO SANTA MARIA

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ALEJANDRO MOLINA