Alejandro Reyes
Tucson
Summary
Dedicated Customer Service professional with a strong understanding of service delivery and a proven ability to multitask. Committed to building and maintaining professional relationships that drive profitability and business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Active Member
Physiology Club
01.2017 - Current
- Active member at the University of Arizona developing projects
- Build communication skills while interacting with science driven colleagues
- Interact and learn with MD’s, PA’s and nurses
Intern/Volunteer
Phoenix Allies for Community Health
06.2015 - Current
- Shadow and assist physician assistants, student physician assistants by providing them with vitals and translation
- Designate patients into patient waiting rooms
- Determine abnormalities in vital readings to report to the physician
Patient Care Technician
TMC
08.2015 - 05.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Barista
Starbucks
06.2014 - 06.2015
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Work environment consisted of having strong communication skills with coworkers and customers
- Traveled and shipped products from store to store in personal vehicle
Education
Bachelor of Science - Health Sciences in Physiology, Nutritional Sciences and Spanish minor
University of Arizona
Tucson, AZ05.2018
Skills
- Outstanding physical stamina
- Decision-making
- Technical troubleshooting
- Adaptability and flexibility
- Complaint resolution
- Time management
- Multitasking and organization
- Team collaboration
- Task prioritization
- Delivery scheduling
- Punctuality and reliability
- High-energy attitude
Certification
- Emergency Medical Technician-Basic, Pima Community College, Tucson, AZ, 05/18, National Registry of Emergency Medical Technicians certified (Active), Trained and experienced with the out of hospital basic lifesaving skills required for the best quality of care., Assessed patient condition through physical and verbal exams and by collecting information from others at the scene., Monitored patients for changes, and reviewed and revised plans accordingly.
- FEMA Hazardous Material Training, 05/18, IS-00005.a (An Introduction to Hazardous Materials), IS-00100.b (Introduction to Incident Command System), IS-00200.b (ICS for Single Resources and Initial Action Incident), IS-00700.a (National Incident Management System), IS-00800.c (National Response Framework, An Introduction)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Active Member
Physiology Club
01.2017 - Current
Patient Care Technician
TMC
08.2015 - 05.2019
Intern/Volunteer
Phoenix Allies for Community Health
06.2015 - Current
Barista
Starbucks
06.2014 - 06.2015
Bachelor of Science - Health Sciences in Physiology, Nutritional Sciences and Spanish minor
University of Arizona
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