Aleksandra Gaidai

· Processing customer and supplier orders in 1C, ensuring the full workflow cycle up.

· Preparing and maintaining specifications and supporting documentation.

· Drafting and coordinating new contracts with partners, managing document storage (both digital and physical).

· Compiling and distributing vendor reports, business analytics (stock levels, sales, partner debt) for each sales department.

· Handling partners’ online orders, overseeing document flow, and dispatching original documents to counterparties.

· Solving conflict situations and customer problems, providing high-quality service.

· Accepting payments from customers for purchases, processing credit and debit cards, as well as other forms of payment.

· Processing of returns and exchanges of goods in accordance with the store`s policy.

· Accurate accounting of cash receipts and preparation of sales reports

· Tracking the stock level in the store, notification of the need to order new products

· The belief that all products on the shelves have the appropriate prices and labeling.

· Compliance with all internal policies and procedures of the store, including security and privacy rules.

· Maintenance of cash registers, barcode scanners and other technical equipment.

· Assistance to clients in solving technical problems with payments or cash transactions.

· Handling and processing customer calls regarding Samsung product repairs, logging requests in the database, and assigning tasks to technicians.

· Preparing and submitting requests, drafting service reports and acts, and maintaining document records.

· Compiling and sending reports to the head office.

· Providing in-person customer support: receiving devices, consulting, and processing cash payments.

· Selling accessories and spare parts, maintaining accurate stock records and secure storage.

• Processing and writing letters, emails and other correspondence on behalf of the Director.

• Preparation of presentations, reports, and other documents for internal and external meetings.

• Data collection and analysis for the preparation of reports on productivity, financial indicators and other aspects of the organization`s work.