ALEKSEY R. KIRICHENKO
BAKU
Summary
I would like to express my great willingness to develop my carrier in TISA further on the position of IT Operations Lead. I am confident that my knowledge, experience and motivation will be a great asset and help fulfilling the responsibilities of the role successfully. I am certain that this position will enable me to contribute more to the success of our school.
Overview
23
23
years of professional experience
Work History
IT Operations Lead
The International School of Azerbaijan
03.2014 - Current
- Managing IT Staff: Supervising and leading the IT team, assigning tasks, managing workloads, and providing guidance to improve team performance
- IT Asset and Inventory Management: Tracking and managing IT assets, equipment, and software licenses, ensuring proper maintenance, upgrades, and compliance with regulatory requirements
- Assist Network Manager
- End user support
- Mac OS system installation/configuration on workstations
- Software installation/upgrade
- Configuration/troubleshooting on workstations
- IT equipment (projectors, interactive whiteboards, etc.) installation and configuration
- Configuration/connection/troubleshooting of printers, print servers and copiers
- Providing IT support for school events
- Minor computer network installation
- Server support assistance
- Mac OS Server configuration/troubleshooting/monitoring
- Network support assistance
- Backup system support assistance
- Mac OS X computers image creation and update
- File servers manage and access, folder creations and privileges regulations of users depending on the level of accessibility
- Active Directory - monitoring, account and groups creations.
IT Manager
STERLING GROUP
03.2010 - 01.2014
- Responsible for operational and technical support to computer users and interacts with external suppliers of technology
- Provide support to clients through the Helpdesk function and resolve issues
- Troubleshooting, administration and support of Windows 03/08 Server and MS Exchange / Microsoft Online Services
- Managed file servers
- File servers access, folder creations and privileges regulations of users depending on the level of accessibility
- Evaluating user needs and system functionality
- Planning, developing and implementing the ICT budget, obtaining competitive prices from suppliers to ensure cost effectiveness
- Researching and installing new systems
- Ensuring the smooth running of all ICT systems, including anti-virus software, print services and email provision
- Monitoring and management of resources including both incremental and full backups and recovery arrangements.
Computer Analyst 1
J Ray McDermott, Azerbaijan, Baku
07.2004 - 03.2010
- End user support
- Providing for end-users and remote support to over 1280 users based in 5 different locations
- Diagnose, analyze and resolve user Laptop, PC or handheld devices software and hardware issues
- Tracking software licenses and providing support for copiers, printers and fax machines
- Configure and install laptops, PCs, projectors, whiteboards and computer related equipment
- Installing of cables
- System Administrator
- Trouble shooting, administration and support of Windows 2000/03/08 Server and MS Exchange
- File servers manage
- File servers access, folder creations and privileges regulations of users depending on the level of accessibility (Baku and Kazakhstan servers)
- Ensuring the anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations
- Daily and weekly virus reports for Baku and Kazakhstan offices
- Maintaining backup system for all Data & Applications servers
- Backup tapes tracking and monthly transfer to metro file center
- Active Directory - monitoring, account and groups creations, and revoke procedure (Disable accounts, home drives and user data backup) for Azerbaijan and Kazakhstan
- Print servers management for Azerbaijan and Kazakhstan (new printers, scanners installation and troubleshooting)
- Installing, configuring, and maintaining file servers, network cabling and Ethernet networks
- Providing access to Citrix applications
- Daily communication rooms checking
- DVR Security system installation and configure
- Daily monitoring with security personal.
Technical specialist
Azerbaijan Electronics
05.2001 - 07.2004
- Prepared proposals and presented them to clients
- Answer client questions
- Recommend, purchase, configure, and install laptops, PCs, servers, and computer related equipment for company clients
- Inspecting the quality of products before sending them to clients.
Education
Manufacturing processes automation faculty
Azerbaijan University of Architecture and Construction
01.2003
Microsoft Windows 2000 Network & Operating System Essentials
AIC Group – Microsoft Training Center
06.2002
High school #6 named after Tofik Ismailov
06.1995
Skills
- Windows 2000
- Windows XP
- Windows Vista
- Windows 7
- Winodws 8
- Winodws 10
- Windows 2003 Server
- Windows 2008
- Mac OS X
- All Mac OS Family
- Mac OS Server
- VSICM55: VMware vSpehre
- HP
- Dell
- Fujitsu-Siemens
- Compaq
- Cisco
- EMC
- LAN
- WAN
- TCP/IP
- DSL
- Wi-Fi
Activitiesawards
The Best Perspective Person in AZEL Company 2003
Timeline
IT Operations Lead
The International School of Azerbaijan
03.2014 - Current
IT Manager
STERLING GROUP
03.2010 - 01.2014
Computer Analyst 1
J Ray McDermott, Azerbaijan, Baku
07.2004 - 03.2010
Technical specialist
Azerbaijan Electronics
05.2001 - 07.2004
Manufacturing processes automation faculty
Azerbaijan University of Architecture and Construction
Microsoft Windows 2000 Network & Operating System Essentials
AIC Group – Microsoft Training Center
High school #6 named after Tofik Ismailov
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