Alessandra Felix
Florence
Summary
Dedicated lifeguard with CPR certification and strong communication skills. Proficient in conducting safety drills and enforcing pool regulations to ensure a secure environment for all patrons.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cavit Massage Clinics
Cavit
07.2024 - Current
- Managed client scheduling and appointment confirmations to optimize service delivery.
- Implemented customer feedback systems to enhance client satisfaction and retention.
- Streamlined inventory management processes for massage oils and supplies, ensuring availability.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Coordinated scheduling for therapists to optimize appointment availability and reduce wait times.
- Developed client intake forms to streamline data collection and enhance service personalization.
- Worked effectively in fast-paced environments.
Lifeguard/Assistant Swim Coach
Town of Florence
04.2024 - Current
- Monitored pool area to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue as needed.
- Assisted in maintaining cleanliness and organization of facilities and equipment.
- Conducted regular safety drills and training sessions for team members.
- Enforced pool rules and regulations to promote a safe environment for patrons.
- Collaborated with supervisors to improve operational efficiency during peak hours.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Conducted regular training exercises to maintain high readiness for rescues and emergencies.
Cashier/Store Associate
Pinal Market
10.2025 - 02.2026
- Processed customer transactions efficiently using point-of-sale system
- Managed cash drawer, ensuring accuracy and accountability
- Assisted customers with product inquiries and selections
- Maintained cleanliness and organization of checkout area
- Helped prepare sandwiches and cut meat to sell\
- Followed safety procedures while handling cash and merchandise
- Trained new cashiers on operational procedures and systems
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
Server
Lidia's Cocina at Old Pueblo
06.2024 - 01.2025
- Prepared and assembled menu items following standardized recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Homeschooled
Florence, AZ05-2026
Massage Therapy -
Cavit
Coolidge, AZ05-2026
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Physical fitness
- CPR and AED training
- CPR certified
- Public safety
- Emergency response
- Public safety knowledge
- Swimming lessons
- Pool policies enforcement
- Safety procedures
Accomplishments
- Awarded accomplishing EAP in july 2025.
Certification
- First Aid/CPR Certified
- Starguard Training - 2024,2025,2026
- Licensed massage therapist - 2026
Timeline
Cashier/Store Associate
Pinal Market
10.2025 - 02.2026
Cavit Massage Clinics
Cavit
07.2024 - Current
Server
Lidia's Cocina at Old Pueblo
06.2024 - 01.2025
Lifeguard/Assistant Swim Coach
Town of Florence
04.2024 - Current
High School Diploma -
Homeschooled
Massage Therapy -
Cavit