Aletha Richard
Toltec,AZ
Summary
Dynamic Business Manager with a proven track record at The Menta Group - Southwest Education Center, adept in Client Relationship Management and Administrative Support. Excelled in maintaining student and staff records in various data base management systems and invoicing processes. Known for outstanding leadership in providing assistance with team members, significantly contributing to organizational efficiency, for various campuses across Arizona.
Overview
24
24
years of professional experience
Work History
Business Manager
Mental Group - Southwest Education Center
10.2017 - Current
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with Parents, School Districts, and updated student records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding students and employee's records.
- Corresponded with clients through email, telephone, or postal mail as required.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new employee's and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds and reconciled petty cash account.
- Used accounting software to prepare and issue invoices for student tuition and transportation.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed timecards and payroll data for team of employees.
- Provide above listed duties for various Menta Campuses in Arizona.
Court Clerk Supervisor
Gila River Indian Community
04.2001 - 09.2017
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Recorded and edited minutes of meetings and court hearings distributed to appropriate officials or staff members.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal offices.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Interview, hire, train, scheduled and assigned work of subordinate staff, including evaluate performance, approving leave.
- Maintained and distributed copies of master court calendar or all scheduled hearing for Adult, Children's Court and Appeals Court.
- Prepared and submitted statistical, progress and various reports as required.
Education
Associate of Applied Science - Secretarial Studies And Office Administration
Central Arizona College
Coolidge, AZ01-1986
High School Diploma -
Ray High School
Kearny05-1983
Skills
- Client Relationship Management
- Contract Management
- Data Collection
- Records Management
- Invoicing and collections
- Clerical Support
- Invoicing
- Administrative Support
Timeline
Business Manager
Mental Group - Southwest Education Center
10.2017 - Current
Court Clerk Supervisor
Gila River Indian Community
04.2001 - 09.2017
Associate of Applied Science - Secretarial Studies And Office Administration
Central Arizona College
High School Diploma -
Ray High School
Similar Profiles
Julius BasilioJulius Basilio
Registered Nurse at Southwest Center for Forensic Mental Health, St. JosephHealthCareStThomasRegistered Nurse at Southwest Center for Forensic Mental Health, St. JosephHealthCareStThomas
SARAH BLEVINSSARAH BLEVINS
Educational Outreach Assistant at Southwest Virginia Higher Education CenterEducational Outreach Assistant at Southwest Virginia Higher Education Center
Tomi WatersTomi Waters
Program Manager at Southwest PA Area Health Education CenterProgram Manager at Southwest PA Area Health Education Center
Maricela GuillenMaricela Guillen
Customer Service Professional at Prudential FinancialCustomer Service Professional at Prudential Financial
JC KettererJC Ketterer
Business Intelligence Data Engineer at DriveTimeBusiness Intelligence Data Engineer at DriveTime