Summary
Overview
Work History
Skills
Professional Contacts
Timeline
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Alex Love

Phoenix

Summary

Motivated Service Worker with exceptional social skills, communication abilities and 10+ years of customer service background.

Pursues every opportunity to support team members and proactively address issues. Reliable manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

7
7
years of professional experience

Work History

Bar Manager

Panama Hattie’s
04.2022 - 06.2023
  • Enhanced team productivity through effective scheduling and task delegation.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased revenue with creative social marketing
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.

Assistant General Manager

Shanghai Nobby’s
03.2018 - 03.2022

High Volume Bar/Venue

  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • oversaw FOH operations including scheduling and management of FOH employees
  • collaborated with security for large scale events
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.

Front of House Manager

Scarlett O’Haras
03.2016 - 04.2018
  • Boosted team morale through performance feedback and recognition of exceptional work.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
  • Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
  • Implemented successful marketing campaigns to increase patronage during traditionally slow periods or off-peak hours.
  • Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests During $12,000+ shifts

Skills

  • Rule Enforcement
  • Cost Control
  • Vendor Relationship Management
  • Bar Management
  • Regulatory Compliance
  • Staff Training
  • Inventory Management
  • Responsible Alcohol Service
  • Foodservice management
  • Sales Promotion

Professional Contacts

Shanghai Nobby's - Lydia Wernicke, GM 904-495-4120


Panama Hattie's - Paul Walsh, AGM 702-843-4316


Scarlett O'Haras - Jasmine Staples, Bar Manager 904-651-9907

Timeline

Bar Manager

Panama Hattie’s
04.2022 - 06.2023

Assistant General Manager

Shanghai Nobby’s
03.2018 - 03.2022

Front of House Manager

Scarlett O’Haras
03.2016 - 04.2018
Alex Love