Summary
Overview
Work History
Education
Skills
Timeline
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Alex Porter

Phoenix,AZ

Summary

Accurate bartender skilled in the art of mixing, garnishing and serving drinks based on customers' needs in hospitality industry ranging from casual to high-end establishments. Offering in-depth knowledge of cocktail recipes and spirits. Consistently contributes to dynamic teams at high-volume, fast-paced establishments.

Overview

5
5
years of professional experience

Work History

BARTENDER

CHAM PANG LANES/FLAGSHIP RESTAURANT GROUP
01.2022 - Current
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced bar atmosphere by creating visually appealing and unique cocktail presentations.
  • Increased customer satisfaction by providing efficient and friendly service in high-volume environments.
  • Skilled at working independently and collaboratively in team environments.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty
  • Helped open Cham Pang Lanes in Omaha, Nebraska (Opened Sept. 2024)
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Trained 10 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

LEAD BARTENDER

GREAT WOLF LODGE
01.2020 - 10.2021
  • Educated in mixology, Managing bar from open shifts to closing shift duties.
  • Maintaining clean environment and monitoring all liquors and following guidelines to measuring alcohol portions.
  • Sustaining high intensity crowds, having strong interpersonal skills and having a knack for multi-tasking.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Consulted with managers to organize special events and promotions.

BANQUET BAR BACK

PECHANGA RESORT AND CASINO
07.2019 - 10.2019
  • Setting up mobile bars, making sure internet, power, and lights are functioning properly.
  • Checking POS systems, receipt printers, and registers work.
  • Maintaining stocks, changing/fixing kegs, collecting empty glasses, maintaining premises clean, ensuring there is plenty of clean glassware, and re-stocking ice.
  • Always assisting bartenders when needed.
  • Always maintaining positive and helpful attitude towards guests when delivering drinks and staying knowledgeable about drink recipes.

Education

Associate of Arts -

Maricopa Community Colleges - Glendale Community College
Glendale, AZ
12.2019

Certification - Food And Beverage

SCBS) Southern California Bartending School
Anaheim Hills, California
11.2019

Diploma -

Willow Canyon High School, Glendale Community College
Surprise, Glendale, Arizona
05.2014

Skills

  • Professional Service Standards
  • Cleaning and Sanitizing
  • Monitoring Alcohol Consumption
  • Identification and Compliance
  • TIPS Certified
  • Handling Difficult Customers
  • Stamina and Endurance
  • Teamwork and Professionalism
  • Cocktail creation
  • New Hire Training

Timeline

BARTENDER

CHAM PANG LANES/FLAGSHIP RESTAURANT GROUP
01.2022 - Current

LEAD BARTENDER

GREAT WOLF LODGE
01.2020 - 10.2021

BANQUET BAR BACK

PECHANGA RESORT AND CASINO
07.2019 - 10.2019

Associate of Arts -

Maricopa Community Colleges - Glendale Community College

Certification - Food And Beverage

SCBS) Southern California Bartending School

Diploma -

Willow Canyon High School, Glendale Community College
Alex Porter