Alex Rosales

• Supervised daily operations to ensure compliance with company policies and procedures.
• Trained and mentored new staff on customer service standards and operational efficiencies.
• Developed and implemented merchandising strategies to enhance product visibility and sales.
• Analyzed inventory levels to optimize stock management and reduce shrinkage rates.
• Collaborated with cross-functional teams to improve store performance and customer satisfaction.
• Conducted regular performance evaluations to provide constructive feedback for team development.
• Coordinated employee schedules for a workforce of 70+ while ensuring accurate payroll administration.

Machinist Apprentice :

• Calibrated equipment and machinery to maintain optimal production levels. Re calibrating broken tools.
• Maintain machines from fluids to mechanic work for machines to work at full potential. machines such as Hurcos, and Hass. (HASS VF, VF1, VF2, VF4)

Deburr:

• Adhered to blueprints and production specifications to complete quality work.
• Prepared surfaces for work to be performed by removing surface imperfections.
• Worked with grinding, polishing and cutting tools to give products smooth finish.
• Maintained quality control by inspecting products and correcting deficiencies.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Delivery driver:

• Delivered finished products to get anodized or any finishing to be done to parts surfaces. (Anodized, electro polish, clear felm ext.)
• Picked up parts from customers that needed work.
• Provided excellent customer service.

Shipping and Receiving

• Achieved timely processing of shipments, contributing to improved customer satisfaction. Enhanced inventory accuracy through diligent tracking and management of stock levels. Fostered a collaborative environment that promoted efficiency and teamwork in shipping and receiving tasks.

Oversaw flooring and pool restoration projects, focusing on concrete and other surfaces. Implemented chemical treatments to effectively eliminate corrosion and stains from challenging substances. Managed pool drainage and chemical application processes, ensuring thorough scrubbing and spot repairs. Coordinated protective measures for appliances and walls before executing floor polishing and grout painting.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
• Handled all delegated tasks, including stocking, checking in parts for overall count, label and price changes and anything else needed to be done to improve work flow.
• Demonstrated self-reliance by meeting and exceeding workflow needs.