Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Delgado

Sahuarita

Summary

Dynamic customer service professional with extensive experience at Walgreens, adept at enhancing customer satisfaction through effective communication and cash handling. Recognized for maintaining composure in high-pressure situations and fostering loyalty by resolving concerns promptly. Proven ability to train staff and promote a positive shopping experience while ensuring operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Customer Service Cashier

Walgreens
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Executive Director

Hands of a Friend
10.2021 - Current
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Advocated for organization and company mission to raise awareness and support.

Sandwich Artist

SUBWAY®Restaurants
03.2017 - 05.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.

Education

Diploma -

Sahuarita High School
Sahuarita, AZ
05.2015

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Cash management
  • Customer inquiries
  • POS system operation
  • Refund handling
  • Payment collection
  • Time management
  • Multitasking and organization
  • Adaptability and flexibility
  • Basic math
  • Stress management
  • Positive and professional
  • Customer assistance
  • Cleaning and sanitizing
  • Cooperative attitude
  • Order taking
  • POS systems

Timeline

Executive Director

Hands of a Friend
10.2021 - Current

Sandwich Artist

SUBWAY®Restaurants
03.2017 - 05.2019

Customer Service Cashier

Walgreens

Diploma -

Sahuarita High School

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Alexa Delgado