Alexa Figueroa

• Front desk tasks that were performed by myself were the following, answering phone calls assisting patients with questions and setting up appointments. Making call backs and setting up appointments for referrals. Answering and sending out faxes.
• EMR/EHR experience with Practice Fusion, Azaela, and EPIC.

Back office MA tasks included, triage with patients. Reviewing any changes added or discarded from past appointments. Helping with procedures such as fungal nail trimming, total nail avulsions, matrixectomies, amputations, and minor podiatry surgical procedures. I would also take x-rays for patients of bilateral feet and ankles. Schedule surgery for the providers, call insurances for prior authorizations before surgery giving them the ICD-10 and CPT codes.

• Responded to patient callbacks and phone-in prescription refill requests.
• Prepared examination rooms with necessary supplies and instruments.
• Changed dressings on wounds to prevent infection and check for healing.
• Scheduled diagnostic tests such as X-rays, CT scans MRI's at hospitals or imaging centers based on physician orders and instructions.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Kept facility stocked with necessary supplies, equipment and instruments. Autoclave was used in office and cleaned daily.
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• My responsibilities for front desk include, greeting the patients, checking patients in and out, collecting copayments/deposits, EMR systems, SOLV systems, answering phone calls and transferring messages to provider
• My duties for back office includes, triage, vitals, EHR system, administering medication, casting, usage of CAM boots, lab (UA, drug screens, rapid drug screens, pregnancy tests, flu test, covid test, and send out labs)

• My duties as front desk included the following, checking patients in and out, answering phone calls and passing along messages to the medical assistants and doctors, collecting copayments and deposits, booking follow up appointments and/or rescheduling appointments, and greeting the patients
• My responsibilities for back office medical assistant were triage, vitals, lab work (blood draws), referrals, EMR, EHR system practice, assisting with procedures, and entering information to the computer for the doctor

• Description on my current caregiver position includes keeping track of patients medications, helping out at home in what ever is needed, cooking, cleaning, washing, social ties with patient, transportation for errands the patient can not do, transportation to doctor's appointments

• My position includes front and back Medical Assistant
• Front office including appointment scheduling, answering and returning phone calls, faxing and receiving paper work, filing papers, and medical records
• Back office MA experience vitals, lab work, blood draws, injections, dressing, transferring, computer input and output files, recording patient history