Alexa Murcia
Mesa
Summary
Proactive and customer-focused, I excel in fast-paced environments, as demonstrated during my tenure at Fry's Food And Drug. With a knack for operational planning and a commitment to service excellence, I significantly enhanced customer satisfaction. My adeptness at POS technology and team collaboration underpins my ability to meet business needs effectively.
Developed skills in leadership and international market analysis within fast-paced, global business environment. Proven ability to drive strategic initiatives and lead diverse teams. Seeking to transition into new field where analytical and leadership skills can contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Cashier
Fry's Food And Drug
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Arby's Restaurant
02.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Maricopa Virtual Academy
45012 W Honeycutt Ave Maricopa, Az 8513912-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Operational planning
Timeline
Cashier
Fry's Food And Drug
06.2024 - Current
Cashier
Arby's Restaurant
02.2024 - 06.2024
High School Diploma -
Maricopa Virtual Academy
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