ALEXANDRA BERRY
Maricopa
Summary
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellence. Achieved a Science (B.S.) in Nursing, with 3+ years of work and clinical experience. Proven track record of providing exceptional customer service in fast-paced environments. Offering decision-making skills to manage multiple concurrent tasks. Persistent work ethic with ability to perform effectively in independent or team environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Service Coordinator
Presidential Pools, Spas & Patio
10 2021 - Current
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Cashier
Safeway
7 2021 - Current
- Maximized customer satisfaction by assisting customers completepurchases, locate items and sign up for rewards programs
- Learned roles of other departments to provide coverage and keepstore operational
- Assisted customers to find appropriate products, answered productquestions and provided product solutions
- Developed a reputation of being punctual, responsible, patient, andefficient in my working habits
- Open and close the registers, handling the money well, and countingmoney in cash drawers to ensure the amount was correct
- Provide excellent customer service to customers in grocery retailer.
Habilitation Provider
DIRECT CARE PROVIDER, HABILITATION, Arion Care Solutions, LLC
11 2019 - 12 2021
- Provide assistance to people receiving support; the ability to meet essential personal, physical and homemaking needs, includes social, physical and emotional fitness
- Demonstrate respect and promote choice
- Promote and ensure the rights of people receiving support and contribute to an environment free of abuse, neglect, or exploitation
- Maintain all records, logs, and other documentation as required by ISP, plan of care, funding source requirements, and Company policy and procedure
- Quickly and effectively respond to emergency situations such as fire, application of CPR and First Aid, and behavioral interventions.
Community Advisor
Hawaii Pacific University
6 2017 - 11 2018
- Enforce rules and regulations to ensure the smooth and orderlyoperation of dormitory programs
- Provide emergency first aid and summon medical assistance whennecessary
- Mediate interpersonal problems between residents
- Develop and coordinate educational programs for residents
- Counsel students in the handling of issues such as family, financial, andeducational problems
- Communicate with other staff to resolve problems with individualstudents
- Administer, coordinate, or recommend disciplinary and corrective actions.
Student Assistant
Hawaii Pacific University
9 2015 - 6 2017
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Performed data entry and database management to accurately record information and protect data from unauthorized access.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
Education
Bachelor Of Science - Nursing
Hawaii Pacific University
Skills
- Typing: 65 wpm
- Taking Initiative
- Client Advocacy
- Legal Standards
- Proficiency in Office Programs
- Professional Speaking
- Administrative Duties
- Building Rapport and Trust
- Adaptability and Flexibility
Certification
Nurse Manager CertificateProgram, Sigma Theta TauInternational
Community EmergencyResponse Team (CERT)Certification
Timeline
Service Coordinator
Presidential Pools, Spas & Patio
10 2021 - Current
Cashier
Safeway
7 2021 - Current
Habilitation Provider
DIRECT CARE PROVIDER, HABILITATION, Arion Care Solutions, LLC
11 2019 - 12 2021
Community Advisor
Hawaii Pacific University
6 2017 - 11 2018
Student Assistant
Hawaii Pacific University
9 2015 - 6 2017
Bachelor Of Science - Nursing
Hawaii Pacific University
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