Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Castillo

San Luis

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Beauty Supply Store
04.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Representive/Call Center Customer Service Representative

ACT
09.2023 - 12.2023
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Associate of Arts - Intro To Administration of Justice

Arizona Western College
Yuma, AZ
12.2022

High School Diploma -

San Luis High School
San Lus Az
08.2016 - 05.2020

Skills

  • Taking Messages
  • Educational Settings
  • Verbal and Written Communication
  • Instructional Techniques
  • Communication
  • Reading Comprehension

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Beauty Supply Store
04.2024 - 01.2025

Sales Representive/Call Center Customer Service Representative

ACT
09.2023 - 12.2023

High School Diploma -

San Luis High School
08.2016 - 05.2020

Associate of Arts - Intro To Administration of Justice

Arizona Western College

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Alexandra Castillo