Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Castillo

San Luis

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Medical Assistant Training Experience

AWC
Yuma Az
01.2025 - 05.2025
  • Acquired hands-on training in taking vital signs including blood pressure, temperature, pulse, and respiration.
  • Practiced phlebotomy techniques with adherence to safety protocols for blood draws.
  • Performed EKGs, administered injections, and assisted in patient preparation tasks.
  • Learned and applied medical terminology, anatomy knowledge, and infection control procedures.

Customer Experience Sales Floor Associate

Beauty Supply Store
05.2024 - 08.2024
  • Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
  • Proactively addressed potential safety hazards on the sales floor, contributing to a secure shopping environment for all guests.
  • Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.

Sales Representive/Call Center Customer Service Representative

ACT
09.2023 - 12.2023
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Associate of Arts - Certificate Medical Assistant

Arizona Western College
Yuma, AZ
08-2024

High School Diploma -

San Luis High School
San Lus Az
05.2020

Skills

  • Educational Settings
  • Verbal and Written Communication
  • Instructional techniques
  • Communication
  • Reading Comprehension
  • Patient interaction
  • Healthcare communication

Languages

English
Professional
Spanish
Professional

Timeline

Medical Assistant Training Experience

AWC
01.2025 - 05.2025

Customer Experience Sales Floor Associate

Beauty Supply Store
05.2024 - 08.2024

Sales Representive/Call Center Customer Service Representative

ACT
09.2023 - 12.2023

Associate of Arts - Certificate Medical Assistant

Arizona Western College

High School Diploma -

San Luis High School

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Alexandra Castillo