Alexandra Castillo
San Luis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Medical Assistant Training Experience
AWC
Yuma Az
2025.01 - 2025.05
- Acquired hands-on training in taking vital signs including blood pressure, temperature, pulse, and respiration.
- Practiced phlebotomy techniques with adherence to safety protocols for blood draws.
- Performed EKGs, administered injections, and assisted in patient preparation tasks.
- Learned and applied medical terminology, anatomy knowledge, and infection control procedures.
Customer Experience Sales Floor Associate
Beauty Supply Store
2024.05 - 2024.08
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Proactively addressed potential safety hazards on the sales floor, contributing to a secure shopping environment for all guests.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
Sales Representive/Call Center Customer Service Representative
ACT
2023.09 - 2023.12
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Associate of Arts - Certificate Medical Assistant
Arizona Western College
Yuma, AZ2024-08
High School Diploma -
San Luis High School
San Lus Az 05.2020
Skills
- Educational Settings
- Verbal and Written Communication
- Instructional techniques
- Communication
- Reading Comprehension
- Patient interaction
- Healthcare communication
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant Training Experience
AWC
2025.01 - 2025.05
Customer Experience Sales Floor Associate
Beauty Supply Store
2024.05 - 2024.08
Sales Representive/Call Center Customer Service Representative
ACT
2023.09 - 2023.12
Associate of Arts - Certificate Medical Assistant
Arizona Western College
High School Diploma -
San Luis High School