Alexandra Marrero
Flagstaff
Summary
Adept at project coordination and fostering team collaboration, I significantly enhanced productivity at CBM Marketing Solutions. My expertise in time management and a friendly demeanor have consistently improved workplace efficiency and customer satisfaction across roles. Skilled in problem-solving, I excel in fast-paced environments, driving projects to successful completion while promoting positive team dynamics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Coordinator
CBM Marketing Solutions
06.2023 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Shift Leader
Noble Ground Coffee
10.2023 - 01.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintainng accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Barista Trainer
STARBUCKS COFFEE COMPANY
02.2019 - 07.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess Trainer
Nic's Italian Steak And Crab House
05.2017 - 08.2019
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
Education
Master of Arts - Communication
Northern Arizona University
Flagstaff, AZ05-2025
Bachelor of Science -
Northern Arizona University
Flagstaff, AZ05-2023
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Friendly and outgoing
- Team player
Certification
- First Aid Certification
- Arizona Driver's License
- ServSafe Food Handler's Certification
Timeline
Shift Leader
Noble Ground Coffee
10.2023 - 01.2025
Project Coordinator
CBM Marketing Solutions
06.2023 - Current
Barista Trainer
STARBUCKS COFFEE COMPANY
02.2019 - 07.2023
Hostess Trainer
Nic's Italian Steak And Crab House
05.2017 - 08.2019
- First Aid Certification
- Arizona Driver's License
- ServSafe Food Handler's Certification
Master of Arts - Communication
Northern Arizona University
Bachelor of Science -
Northern Arizona University
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