ALEXANDRA PRACH

• Investigated and resolved product issue cases for commercial and compounded products dispensed (case work-up, log analyzation, product research and assessment)
• Communicated and compromised with pet owners and veterinarians to determine resolutions for product issues based on their specific needs and products available.
• Attended monthly Product Issue meetings with supervisors and managers to identify trending issues with products and work towards resolutions for these issues
• Worked in a team environment with pharmacists and technicians of various expertise to investigate and resolve product issues as well as carry out daily operations
• Responded to customer calls and emails to answer questions about products and.
• Assisted veterinarians with prescribing compounded medications based on clinical, patient and owner needs
• Made calls to veterinary clinics to discuss discrepancies found on prescriptions during Pre-Verification and assisted in fixing said discrepancies
• Took verbal prescriptions for various species of animals including but not limited to canine, feline, equine, avian, and aquatic
• Analyzed Culture & Sensitivity Reports for patients with ear infections and recommended patient-specific combination drug therapies as a topical products
• Counseled pet owners and veterinary staff on administration, side effects, treatment duration, and proper handling of sterile and nonsterile compounded medications

• Performed final verification and quality assurance checks of compounded medications with extreme attention to detail to ensure product was made
  correctly, was of high quality, and matched written prescription
• Assisted physicians with prescribing unique compounded formulations based on their patients' specific needs
• Created SOP's for quality assurance checks for both sterile and non-sterile compounds
• Counseled patients and pet owners on administration and handling of sterile and non-sterile dosage forms
• Precepted students completing advanced pharmacy practicums and PGY1 residents
• Presented public seminars and webinars to educate local residents and pharmacy students about bio-identical hormone replacement, OTC supplements, topical pain therapy, and advantages of compounded mediations
• Trained new pharmacists on dosage form consultation points and formulation creation.
• Collaborated with clinical compounding pharmacists outside of the company on product formulation

ROTATIONS

ACADEMIA (Longitudinal) | Midwestern University – Glendale

• Precepted in Professional Skills Development workshops and pharmaceutics labs, assistant professor for Functional Medicine and the Pharmacist Elective, completed a Clinician Educators Program

RESEARCH (Longitudinal) | Potter's House Apothecary, Midwestern University – Glendale

• Developed and Proposed a research project regarding change in pain perception before and after using topical and systemic CBD (IRB approved)
• Presented data at Southwestern States Residency Conference

COMPOUNDING (Longitudinal) | Potter's House Apothecary

• Developed a Quality Assessment / Quality Control Standard Operating Procedure (SOP) for pharmacists checking medications and prescriptions entering and leaving the lab
• Reviewed USP chapters and created a quarterly quiz assessing competency for all employees
• Served as a leader, problem solver, and educational resource for lab technicians

BUSINESS ADMINISTRATION / PHARMACY MANAGEMENT | Potter's House Apothecary

• Assessed daily/weekly/monthly reports to identify trends and/or strategies for improvement
• Assisted in the development of the pharmacist work schedule

PRECEPTING | Potter's House Apothecary

• Structured APPE rotation schedule to ensure a well rounded learning experience
• Provided constructive verbal feedback to students weekly as appropriate and asked the students to provide weekly feedback
• Employed skills learned in the Clinical Educators Program and utilize the four roles of precepting (instruct, model, coach, facilitate) to meet students at their current level and advance them to the next level.
• Modified student learning activities in order to specifically address the student's learning style and specific needs.
• Led educational topic discussions for students regarding hormone replacement therapy, supplements, and nasal irrigations as appropriate so the students were able to independently counsel by the end of the rotation

• Compounded non-sterile products including suspensions, creams, ointments, capsules, and suppositories
• Completed Inventory and ordering APIs and other materials needed for compounding
• Completed Formula calculations
• Proficient in Compound Assist and Pioneer software
• Trained APPE rotation students in lab
• Counseled patients on compounded and manufactured prescriptions as well as OTC products