Alexandra Upton
Chandler
Summary
Developed skills in fast-paced logistics environment, ready to transition into new field. Skilled in inventory management and efficient package processing. Focused on using attention to detail and organizational abilities to contribute to new opportunities.
Overview
1
1
year of professional experience
Work History
Package Handler
FedEx
12.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Retail Store Associate
Amazon
12.2023 - Current
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Contributed to efficient inventory management by participating in routine stock counts and reporting discrepancies promptly.
- Received recognition for excellent customer service skills, contributing to a positive reputation for the store.
- Processed returns and exchanges efficiently, maintaining customer satisfaction while adhering to company policies.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Paignton Community And Sports Academy
Paignton, Devon, UK06-2008
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Customer engagement
- Reliability and punctuality
- Loading and unloading
- Honest and dependable
- Exceeding customer expectations
- Willing to learn
Timeline
Package Handler
FedEx
12.2024 - Current
Retail Store Associate
Amazon
12.2023 - Current
High School Diploma -
Paignton Community And Sports Academy
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