Alexandria Renteria
Goodyear
Summary
Detail-oriented and analytical Fraud Prevention Specialist with nearly three years of experience in detecting and mitigating financial fraud. Skilled in pattern recognition, risk assessment, and data analysis to safeguard customer accounts and reduce losses. Proven ability to adapt quickly, collaborate effectively, and implement strategic fraud detection measure to enhance operational security and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Fraud Operations Analyst
U.S. Bank (formerly Union Bank)
05.2022 - Current
- Monitor and analyze account activity to identify and prevent fraudulent transactions, ensuring security and compliance.
- Identified emerging fraud patterns and developed strategies to mitigate risks.
- Collaborated with internal teams to implement new fraud detection rules, improving detection accuracy.
- Secured accounts proactively to prevent financial losses to protect customer data.
- Utilized multiple systems for data extraction and analysis to support decision-making process.
Education
B.A. - General Business
Trident University
High School Diploma - undefined
Murrieta Mesa HS
06.2013
Skills
- Fraud Detection & Prevention
- Data Analysis & Reporting
- Risk Management Strategies
- Customer Account Security
- Fraud Trend Identification
- Cross-Functional Collaboration
- System Monitoring & Analysis
- Process Improvement
- Confidential Data Handling
- MS Word
- MS Excel
- Inbound & Outbound call center experience in relation to fraud
- Confidential Data Handling
- MS Word
- MS Excel
- Inbound & Outbound call center experience in relation to fraud
Accomplishments
- Awarded Bronze Shield Award for exceptional fraud risk mitigation and process improvement.
- Led initiatives that reduced customer impact and fraud losses through proactive detection.
- Enhanced fraud detection protocols by collaborating with internal teams to implement new rules.
- (Copy of award with official signature from U.S. Bank CEO available upon request.)
Bronze Shield Award - U.S. Bank, 11/17/2024
Timeline
Fraud Operations Analyst
U.S. Bank (formerly Union Bank)
05.2022 - Current
High School Diploma - undefined
Murrieta Mesa HS
B.A. - General Business
Trident University
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