
Dedicated professional with a strong background in customer service and relationship building. Proficient in cash handling and time management. Eager to leverage skills to enhance member experiences and operational efficiency.
• Interacted and made member connections.
Load/unload CFM machines when they are low on money or need money.
• Cash checks, deposit money, and withdraw money using Keystone.
• Check members in for concerns regarding accounts and online banking.
• Create non-member profiles for relationship specialists (bankers) to open money markets, savings certificates (CDs), auto loans, HELOCs, or personal loan referrals.
• Answer calls from the call center with members' questions regarding a current loan or starting a new loan.
• Count money in the vault, and have control of my own cash drawer, which I balanced throughout the day while receiving checks and bonds that members would cash out or place in their accounts.
• Answer calls regarding patients' concerns.
• Schedule patients for appointments, such as HFU (Hospital Follow-Up), GAP (Annual Pelvic Exam), Well-Women’s/Physical (Male), 15-Minute Sick Visit, and 30-Minute Sick Visit.
• Receive and send hospital records on patients.
• Manage a gynecologists schedule
• Make sure that all labs have been completed for when patients are due to come in for their 1-month, 6-month, or 1-year follow-up regarding thyroid, diabetes, and weight loss.
• Answer calls regarding vehicle status, repair.
• Update car rental systems (ARMS/HERTZ ONE).
• Input checks from insurance companies to pay for vehicle repairs.
• Collect deductibles on card readers.
• Check vehicles in and out using an OBD.
• Sell cars.
• Dial phones, and speak to customers who have inquired about vehicles or came in a couple of days prior about a vehicle in inventory.
• Answer incoming calls regarding vehicles, comments, or concerns.