Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Alexi Pinon

Gilbert

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recognized for creating engaging environments, whether in customer service-based interactions or as a marching band instructor, promoting growth and success.

Overview

7
7
years of professional experience

Work History

Marching Band Instructor

Eastmark High School
Mesa
07.2021 - Current
  • Created practice drills to develop precision in marching formations.
  • Assigned parts to individual students based on their skill level.
  • Attended concerts and competitions to evaluate student performance and provide feedback.
  • Evaluated student performance and provided feedback to help them improve their technique.
  • Collaborated with other instructors to ensure that all aspects of the program are properly addressed.
  • Encouraged student participation by providing positive reinforcement with praise and constructive criticism.

Customer Service Representative

Planet Fitness
Gilbert
02.2021 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed positive relationships with customers through friendly interactions.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Childcare Provider

Self Employed Services
05.2018 - 03.2019
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Maintained a clean and organized play area.
  • Sanitized toys and tables to maintain clean, safe environment.

Education

High School Diploma -

Campo Verde High School
Gilbert, AZ
05-2021

Skills

  • Customer service
  • Billing procedures
  • Payment processing
  • Conflict resolution
  • Communication skills
  • Administrative support
  • Scheduling
  • Adaptive team player

Languages

Spanish
Native/ Bilingual

Affiliations

Coyote Pride Marching Band (Fall 2017 - Fall 2020)

  • Newfound Discipline

Discipline is the bridge between goals and accomplishments, an it also aids in the development of self-motivation, self-control, personality and enhances decision-making processes. Band members are taught to respect each other in the same way they'd respect their band leaders. Being disciplined enough to listen, understand and respect orders is not only critical in marching band, but also life.

  • Understanding Teamwork

By working as a team, people also develop important life skills, like problem solving, leadership and creative thinking. While each member has their own individual responsibilities, it all comes together to form one entity: a marching band. In the process of learning each movement and memorizing each note, the groups bond grows stronger and pushes them closer to accomplishing overall goals.

  • Importance of Commitment

Commitment helps individuals stick to their goals during the good time and bad times. The more committed one is, the more effective they are in influencing others. By learning commitment in the marching band, one learns to successfully achieve and maintain goals despite any hurdles that may arise along the way. Marching band members learn to encourage one another and continue to push, this endurance and commitment can be translated to employee groups and interpersonal relationships.

  • Time Management

Time-management is important for prioritizing task and accurately judging the amount of time needed to complete them. Between three hour rehearsals three days a week and preforming at football games, high school events and competitions, finding time for homework, after school jobs and other activities can be difficult. As a member of the marching band, you're forced to quickly learn how to manage your time.

United Sound (Fall 2017 - Spring 2021)

United Sound is an organization whose mission is to provide musical performance experiences for students with special needs through peer mentorship.

  • Service opportunities develop an increased sense of social responsibility
  • Ability to apply academic learning to real human needs
  • Exposure to diversity
  • Build relationships

Campo Verde Marine Biology Club (Fall 2019 - Spring 2021)

Studies marine plant and animal life, conducts research and experiments on compelling ocean topics, and takes part in an economic wellness project annually.

Accomplishments

POW Percussion (Winter 2024 & 2025)

Section Leader: Winter 2024 & 2025

Winter 2024: Visual MVP

Winter 2025: POW MVP & Admin's MVP

Pulse Percussion (Winter 2024)

SCPA Gold Medalists

WGI World Class Gold Medalists

Flux Indoor Percussion (Winter 2022 & 2023)

Section Leader: Winter 2023

Winter 2022: Visual MVP

WGAZ Gold Medalist 2022 & 2023

Coyote Pride Marching Band

Section Leader: Fall 2019 & 2020

Arizona State 4A Champions(Fall 2019)

United Sound (Fall 2017 - Spring 2021)

Club Vice President 2018

Club President 2019

Organization Reprehensive & Club President 2020 & 2021

Campo Verde Marine Biology Club (Fall 2019 - Spring 2021)

Club President 2020 & 2021

Timeline

Marching Band Instructor

Eastmark High School
07.2021 - Current

Customer Service Representative

Planet Fitness
02.2021 - Current

Childcare Provider

Self Employed Services
05.2018 - 03.2019

High School Diploma -

Campo Verde High School

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Alexi Pinon