Alexie Yanez
Mesa
Summary
Dedicated medical receptionist with expertise in patient scheduling and insurance verification. Proven ability to manage call handling and maintain organized medical records.
Overview
4
4
years of professional experience
Work History
Front Desk Medical Receptionist
Canyon Family Medicine
Mesa
06.2025 - Current
- Greeted patients, verified insurance information and collected copays.
- Maintained accurate patient records and updated information as needed.
- Assisted in preparing documentation for patient consultations and procedures.
- Ensured the front desk area remained organized and presentable at all times.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
Drop Off
AutoNation
Tempe
01.2023 - 05.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Inspect or appraise vehicles and closing deals while handling documents and payments.
Front Desk Receptionist
Arizona Diagnostic Radiology
Mesa
01.2022 - 12.2023
- Greeted customers warmly and made them feel welcome.
- Assisted in maintaining a clean and welcoming front desk environment.
- Maintained organized patient files and ensured confidentiality of medical records.
- Managed patient check-in and check-out processes seamlessly.
- Answered phone calls promptly, addressing inquiries and directing calls effectively.
- Scheduled appointments efficiently using electronic health record software.
Education
High School Diploma -
Sun Valley High School
Mesa, AZ12-2020
Skills
- Patient scheduling
- Electronic health records
- Insurance verification
- Message routing
- Document management
- Customer service
- Call handling
Timeline
Front Desk Medical Receptionist
Canyon Family Medicine
06.2025 - Current
Drop Off
AutoNation
01.2023 - 05.2025
Front Desk Receptionist
Arizona Diagnostic Radiology
01.2022 - 12.2023
High School Diploma -
Sun Valley High School