Alexis De La Rosa
Youngtown
Summary
Proactive team leader with experience in customer service and packaging operations. Skilled in time management and team collaboration, consistently driving productivity and resolving conflicts to enhance customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Housekeeping Aide
Lifestream
Phoenix
08.2024 - 12.2025
- Checked all assigned areas thoroughly for cleanliness prior to leaving them.
- Efficiently prioritized cleaning tasks to ensure timely completion of daily responsibilities.
- Communicated any concerns regarding facility conditions to ensure prompt resolution.
- Reported maintenance issues to the supervisor immediately.
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Cleaned and sanitized resident rooms and common areas daily.
Packaging Operator
Flow Distribution
Phoenix
03.2024 - 08.2024
- Monitored the quality of products being packaged throughout the process.
- Collaborated with team members to meet daily production goals efficiently.
- Inspected finished products for defects before packing them into boxes or bags.
- Maintained cleanliness and organization of the work area.
- Prepared products for shipment by securely packaging items.
Team Leader
Curaleaf
Phoenix
04.2021 - 03.2024
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Packing Operator
RLC Labs
Phoenix
12.2017 - 04.2021
- Verified accuracy and quality of products prior to packing.
- Removed damaged or inferior materials to prepare products for packaging.
- Operated shrink-wrap machine to wrap pallets of finished goods for shipping.
- Cleared machine jams to reset malfunctions for production line.
- Engaged with team members to ensure efficient workflow and maintain high standards of quality control.
- Ensured compliance with safety standards during packing processes and equipment usage.
Education
High School Diploma -
Peoria High School
Peoria, AZ05-2017
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Point of sale operation
- Inventory management
- Product knowledge
- Daily reporting
- Drawer balancing
- Work ethic and integrity
- Cash handling and management
References
References available upon request.
Timeline
Housekeeping Aide
Lifestream
08.2024 - 12.2025
Packaging Operator
Flow Distribution
03.2024 - 08.2024
Team Leader
Curaleaf
04.2021 - 03.2024
Packing Operator
RLC Labs
12.2017 - 04.2021
High School Diploma -
Peoria High School