Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexis Eubanks

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Summary

Detail-oriented administrative professional with a strong background in accounting, scheduling, and client relations, complemented by extensive experience in dental assisting and customer service. Proven expertise in coordinating teams and streamlining processes to drive business growth through exceptional organization, clear communication, and effective problem-solving. Highly skilled in managing multiple priorities while ensuring accuracy and professionalism in all tasks. Recognized for a collaborative leadership style and a steadfast commitment to excellence, with a talent for building strong relationships with clients, colleagues, and stakeholders.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

VP Construction LLC
05.2025 - Current
  • Handle day-to-day accounting tasks, including processing payments, tracking expenses, and maintaining accurate financial records.
  • Coordinate construction crews by managing schedules, assignments, and project timelines to keep jobs on track.
  • Assist new clients with scheduling, contracts, and payments, ensuring a smooth onboarding experience.
  • Provide customer support by answering questions and resolving issues to maintain strong client relationships.
  • Support social media and marketing efforts by collaborating on content creation and campaign management.

Lead Dental Assistant

PDS
08.2022 - 05.2025
  • Lead and mentor a team of dental assistants, helping improve efficiency and strengthen overall performance.
  • Manage supply inventory and office budgeting to prevent shortages and control costs.
  • Provide chairside support for both routine and complex procedures, ensuring smooth operations and positive patient outcomes.
  • Help increase patient satisfaction by addressing concerns quickly and providing compassionate care.
  • Act as a liaison between patients and specialists, making the referral process more efficient and seamless.
  • Maintain accurate patient records in EPIC while following HIPAA guidelines to support better treatment planning.
  • Coordinate continuing education opportunities for staff to keep clinical skills sharp.
  • Create and manage staff schedules that keep the office running smoothly.
  • Oversee equipment maintenance to extend the life of essential tools and instruments.
  • Assist with marketing efforts that support patient growth and highlight quality care.

Dental Assistant

Wigwam Creek Dental Care
08.2021 - 08.2022
  • Assisted dentists with chairside procedures and four-handed dentistry to support efficient patient care.
  • Performed x-rays and dental impressions with accuracy to support diagnostic and treatment decisions.
  • Maintained strict sterilization standards to ensure patient safety and compliance.
  • Built trust with patients through clear communication, which reduced cancellations and improved retention.
  • Supported emergency dental procedures by staying calm under pressure and providing critical assistance.
  • Introduced patient reminders that helped decrease cancellations and improve scheduling flow.
  • Documented patient records carefully to ensure accurate information for future visits.

Shift Supervisor / Barista

Starbucks
06.2019 - 08.2020
  • Trained, scheduled, and supervised baristas to maintain consistent service and store operations.
  • Built strong customer relationships by providing personalized service that encourages loyalty.
  • Handled customer complaints professionally, resolving issues quickly and maintaining satisfaction.
  • Managed inventory and staffing costs to help control expenses and keep the store profitable.
  • Promoted a positive team culture by recognizing achievements and encouraging collaboration.

Cashier Trainer

Cafe Rio
03.2019 - 06.2020
  • Trained and mentored new employees, improving accuracy and service quality.
  • Helped improve communication between departments, making day-to-day operations smoother.
  • Provided friendly customer service by assisting shoppers and explaining loyalty programs.
  • Supported managers by evaluating employee performance and offering feedback.
  • Helped keep the store running by covering shifts, handling cash transactions, and keeping records accurate.

Education

No Degree - Dental Hygiene

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ

No Degree - Biomedical Sciences

Northern Arizona University
Flagstaff, AZ

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Excel
  • Excel spreadsheets
  • Database entry
  • Office management
  • Schedule management
  • Customer and client relations
  • Critical thinking
  • Scheduling

Certification

  • CPR Training - September 2024 - September 2026
  • CPR/AED- September 2026
  • Dental Radiology - Does Not Expire
  • Coronal polishing Certified - March 2025 - Does Not Expire
  • Radiation Health & Safety Certification - May 2024 - Does Not Expire

Timeline

Administrative Assistant

VP Construction LLC
05.2025 - Current

Lead Dental Assistant

PDS
08.2022 - 05.2025

Dental Assistant

Wigwam Creek Dental Care
08.2021 - 08.2022

Shift Supervisor / Barista

Starbucks
06.2019 - 08.2020

Cashier Trainer

Cafe Rio
03.2019 - 06.2020

No Degree - Dental Hygiene

Maricopa Community Colleges, Estrella Mountain Community College

No Degree - Biomedical Sciences

Northern Arizona University

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Alexis Eubanks