Alexis Ramirez
Advanced Health Care of Glendale
Peoria
2
Languages
15
years of professional experience
Detail-oriented professional with over 11 years in food service and customer support. Expert in kitchen organization, time management, and scheduling, ensuring high-quality service while adhering to food safety standards. Eager to enhance meal preparation processes and support collaborative healthcare initiatives.
Work History
Diet Aide
11 Years 6 Months- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in menu planning to meet resident preferences and nutritional needs.
- Monitored food safety and sanitation procedures to ensure quality service.
- Collaborated with healthcare staff to address dietary restrictions and allergies.
- Trained new staff on meal preparation and kitchen safety protocols.
- Kept all kitchen areas clean, tidy and free of hazards.
Bilingual Customer Service Representative
1 Month- Resolved customer inquiries in both English and Spanish.
- Utilized CRM systems to track customer interactions, ensuring accurate documentation and follow-up.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Scheduling Assistant
3 Years 3 Months- Coordinated scheduling for food truck events, optimizing routes and locations for maximum efficiency.
- Managed vendor communications to ensure timely deliveries and supplies for scheduled events.
- Developed and maintained digital scheduling system, enhancing team coordination and event planning accuracy.
- Streamlined booking processes, reducing scheduling conflicts and improving overall operational flow.
Host/Restaurant Busser
1 Year- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen and wait staff to streamline service operations.
- Trained new hosts on customer service standards and operational procedures.
- Greeted and seated guests, ensuring a welcoming environment.
Education
High School Diploma
Skills
Food safety procedures
Allergen awareness
Nutritional assessment
Special diets
Patient communication
Cleaning and sanitizing
Kitchen organization
Scheduling and planning
Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Customer Service Representative
Valor Global
05.2021 - 06.2021Read More
Diet Aide
Advanced Health Care of Glendale
01.2015 - 07.2026Read More
Host/Restaurant Busser
Macayos
06.2013 - 06.2014Read More
Scheduling Assistant
Mexican Food Truck
10.2011 - 01.2015Read More
Cactus High School
High School Diploma
Read More