Alexis Struzyk
Phoenix
Summary
Dynamic barista with proven expertise at Starbucks, recognized for exceptional customer service and team leadership. Skilled in crafting personalized beverages and training new staff, fostering a positive environment. Known for efficient multitasking and attention to detail, consistently enhancing customer satisfaction and driving sales. Driven to help others and learn how to assist with patient care using skills I have learned within the food service industry to promote patient moral.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
05.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made an effort to use customer names and remember regular customers by name
- Create a warm and welcoming environment
- Maintained station cleanliness
Barista
Caribou Coffee
12.2019 - 01.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Ended employment as a shift lead with this company
Education
No Degree - Nursing
Arizona College of Nursing
Tempe, AZ05-2027
High School Diploma -
St. Francis High School
St. Francis, MN05-2014
Skills
- Hospitality service expertise
- Team leadership
- Professional demeanor
- Speedy and efficient
- Attention to detail
- Basic math
- Time management
- Friendly and outgoing
- Multitasking and organization
- Problem-solving
- Team collaboration
- Exceptional customer service
Timeline
Barista
Starbucks
05.2024 - Current
Barista
Caribou Coffee
12.2019 - 01.2023
No Degree - Nursing
Arizona College of Nursing
High School Diploma -
St. Francis High School