Alexis Tarazon
Tucson
Summary
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Unifi Alaska Airlines
11.2023 - Current
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
Recovery Aide
Frontera
01.2023 - 05.2023
- Assist clients and families in the behavioral health system to enhance their recovery and promote wellness
- Assist recovery coaches in providing rehabilitation and support services!
- Offered caring companionship and emotional support.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
Caretaker
Private Care
10.2021 - 02.2022
- Assisted Alzheimer's Care with Clients, as well assess medical needs
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
Sales Representative
True Religion
11.2018 - 04.2019
- Providing regular sales, back stock products and make shipments
- Cash handling, providing customer service, and organizing and clean disinfect the store
Customer Service Representative
Citi Bank
08.2017 - 01.2018
- Collect and record customers' deposit and fees, and issue receipts using computers
- Compile new information about new accounts
- Followed up with customers regularly regarding services scheduled and payments due
- Receive, Record and bank Cash, checks, and vouchers
Education
High school Diploma -
Sunnyside High School
Tucson, AZ05.2016
Skills
- Multitasking
- Strong communication
- Excellent Organization
- Strong work ethic
- Outstanding Customer Service
- Punctual
- Flexible
Timeline
Customer Service Associate
Unifi Alaska Airlines
11.2023 - Current
Recovery Aide
Frontera
01.2023 - 05.2023
Caretaker
Private Care
10.2021 - 02.2022
Sales Representative
True Religion
11.2018 - 04.2019
Customer Service Representative
Citi Bank
08.2017 - 01.2018
High school Diploma -
Sunnyside High School
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