ALEXIS VALENCIA
Avondale
Summary
Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to diverse inquiries.
Overview
12
12
years of professional experience
Work History
Construction Laborer
One Direction Underground Llc
Phoenix
08.2025 - Current
- Operated heavy machinery for excavation and site preparation tasks.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete tasks efficiently and safely.
- Maintained tools and equipment to ensure optimal performance during operations.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Youth Correctional Officer II
Arizona Department of Juvenile Corrections
Phoenix
01.2022 - 07.2025
- Implemented and monitored juvenile activities, programs and behaviors to foster healthy engagement.
- Enforced security by maintaining constant visual contact and performing random searches.
- Searched building and grounds, living quarters and work areas for contraband.
- Restrained juvenile inmates when disturbances required physical intervention.
Arizona Soccer Official
Arizona State Referee Administration
Phoenix
08.2013 - 02.2020
- Maintained evolving knowledge of applicable league rules, behavior guidelines and punitive standards.
- Officiated matches during tournaments, organizing necessary oversight and supporting multiple teams simultaneously.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
Customer Service Cashier
QuikTrip
Phoenix
04.2018 - 10.2018
- Handled cash, check and card transactions and maintained balanced drawer to facilitate large purchases.
- Restocked products and merchandise to improve aisle organization and increase sales.
- Engaged customers, built connections and maintained positive attitude.
- Helped customers obtain additional assistance with different needs and concerns.
Sales Representative
Turn Key Solutions LLC
Phoenix
05.2015 - 10.2015
- Trained and mentored new sales representatives.
- Increased revenue and achieved all sale goals.
- Uphold customers by recommending accessories and promotions to increase revenue.
- Brought in new customers and retained base through proactive management of individual needs and the development of robust solutions.
- Collected and processed payments.
Canvasser
Arizona Center for Empowerment
Phoenix
08.2014 - 04.2015
- Distributed advertisements through residential neighborhoods.
- Completed door-to-door assignments to promote awareness and gather information.
- Reported daily performance data, including number of completed interviews.
- Handed out flyers at assigned areas and strategically chosen locations.
Education
ASSOCIATE OF ARTS - Criminal Justice
Glendale Community College
Phoenix, ArizonaHIGH SCHOOL DIPLOMA -
Franklin Police and Fire High School
Phoenix, ArizonaSkills
- Crisis management
- Customer engagement
- Behavior management
- Positive role modeling
- Verbal communication
- Problem-solving
- Public speaking
Languages
Spanish
Native/ Bilingual
Timeline
Construction Laborer
One Direction Underground Llc
08.2025 - Current
Youth Correctional Officer II
Arizona Department of Juvenile Corrections
01.2022 - 07.2025
Customer Service Cashier
QuikTrip
04.2018 - 10.2018
Sales Representative
Turn Key Solutions LLC
05.2015 - 10.2015
Canvasser
Arizona Center for Empowerment
08.2014 - 04.2015
Arizona Soccer Official
Arizona State Referee Administration
08.2013 - 02.2020
ASSOCIATE OF ARTS - Criminal Justice
Glendale Community College
HIGH SCHOOL DIPLOMA -
Franklin Police and Fire High School