Alexis Warren
Phoenix
Summary
Motivated and adaptable professional with strong customer service, communication, and time-management skills. Outgoing and personable, with a proven ability to build rapport with customers and work effectively with team members. Committed to learning and professional development, with a focus on providing exceptional service, maintaining organization, and ensuring a positive customer experience.
Overview
4
4
years of professional experience
Work History
Farrier
LW Farrier Services LLC
Flagstaff, AZ
05.2022 - Current
- Performed hoof care and trimming to ensure optimal horse health and performance.
- Assessed individual horse needs to tailor farriery solutions effectively.
- Utilized specialized tools.
- Developed maintenance schedules in collaboration with horse owners for proactive hoof care.
- Built strong relationships with clients through exceptional service and communication skills.
- Optimized workload management by scheduling appointments efficiently according to geographic location and client availability.
Quality Control
Heaths Auto Service
Flagstaff, AZ
07.2023 - 08.2024
- Ensured shop was clean and organized at all times.
- Conducted thorough inspections of all fluids and filled to specifications for outgoing vehicles.
- Detailed outgoing vehicles
- Assisted technicians with various tasks as required.
- Facilitated customer transportation to and from the shop.
- Executed test drives pre- and post-repair to ensure vehicle performance.
Automotive Parts Specialist
O'Reilly Auto Parts
Flagstaff, AZ
03.2023 - 07.2023
- Assisted commercial customers in identifying and selecting automotive parts based on vehicle specifications.
- Processed orders accurately using inventory management systems to ensure timely fulfillment.
- Maintained organized stockroom, ensuring optimal placement of parts for efficient retrieval.
- Collaborated with team members to enhance customer service and streamline operations.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Education
High School Diploma -
Primavera Online School
Chandler, AZ12-2019
Skills
- Patience and perseverance
- Continuing education commitment
- Multitasking Abilities
- Adaptability and flexibility
- Professional networking
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Professionalism
- Appointment scheduling
Timeline
Quality Control
Heaths Auto Service
07.2023 - 08.2024
Automotive Parts Specialist
O'Reilly Auto Parts
03.2023 - 07.2023
Farrier
LW Farrier Services LLC
05.2022 - Current
High School Diploma -
Primavera Online School