Alexis Weber
Yuma
Summary
Dedicated and compassionate professional with extensive experience in supervision, customer service, and conflict resolution. I have a strong academic background in psychology and criminal justice. Seeking a Case Manager position to support clients, and contribute to positive outcomes through effective case management and collaborative problem-solving.
Overview
6
6
years of professional experience
Work History
Food Court Supervisor
Costco Wholesale Corporation
07.2017 - 04.2022
- Managed daily operations and supervised staff, ensuring compliance with safety and service standards
- Provided coaching and feedback to team members, fostering a supportive work environment.
- Resolved customer concerns with empathy and professionalism.
- Maintained accurate records and ensured adherence to protocols.
SPS Loss Prevention
Ross Dress For Less
01.2016 - 07.2017
- Monitored premises to ensure safety and security for clients and staff, proactively addressing potential conflicts.
- Collaborated with management and law enforcement to resolve incidents and support successful case outcomes.
- Demonstrated strong decision-making and crisis response skills, effectively handling incidents and supporting investigations.
Education
Bachelor’s Degree of Science - Psychology
Grand Canyon University
Phoenix, AZ02-2026
Associate’s Degree of Science - Criminal Justice
Brookline College
Tempe, AZ05.2016
Skills
- Case management
- Client support
- Leadership
- Team development
- Problem-solving
- Conflict resolution
- Active listening
- Communication
- Microsoft Office Suite
- Internet research
- Documentation
- Adaptability
- Stress tolerance
- Empathy
- Cultural sensitivity
Timeline
Food Court Supervisor
Costco Wholesale Corporation
07.2017 - 04.2022
SPS Loss Prevention
Ross Dress For Less
01.2016 - 07.2017
Bachelor’s Degree of Science - Psychology
Grand Canyon University
Associate’s Degree of Science - Criminal Justice
Brookline College