Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Wilcox

Phoenix

Summary

Market-savvy worker with strong background building client relationships and launching dynamic campaigns. Strengthen marketing approaches by leveraging current trend knowledge and balancing customer needs. Capture new customers and deep penetration consistently with strategic plans.

Overview

11
11
years of professional experience

Work History

Merchandiser Supervisor

Swire Coca-Cola
07.2024 - Current
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Coordinated and directed buying team, enforcing compliance with company standards.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.

Market Development Manager

Swire Coca-Cola
10.2022 - 07.2024
  • Strategized plans to deliver volume and profitability goals in assigned market.
  • Created targeted marketing campaigns aimed at increasing customer engagement and driving sales conversions.
  • Developed and implemented comprehensive market development strategies to drive business growth.
  • Followed up on market activities to maintain display standards, distributor performance and promotional quality.

Property Manager

Chamberlin and associates
07.2020 - 07.2022
  • Mitigated unit vacancies with proactive lease renewals, frequent rental promotions and tenant rewards programs.
  • Oversaw rent and security deposit collection.
  • Communicated with maintenance, vendors, and contractors concerning work scheduling, billings and certificates of insurance.
  • Completed background checks, monitored credit histories and assessed overall rental eligibility to properly process rental applications.
  • Addressed tenant complaints and resolved conflicts professionally.

Customer Service

Consumer Cellular
12.2019 - 03.2020
  • Met personal, team and company goals in customer service environment.
  • Established performance metrics for customer service representatives.
  • Resolved escalated customer service issues or concerns.
  • Demonstrated strong customer service perspective while servicing accounts.

Inventory Associate

WIS International
08.2018 - 12.2019
  • Travels to different states, Basic math skills, Customer service, Excellent in fast paced stressful situations
  • Participated in completion of quarterly and annual physical inventory counts.
  • Coordinated physical inventory counts.

Clerk

QuikTrip
05.2014 - 08.2018
  • Greeted customers in friendly manner upon arrival.
  • Verified ages for customers purchasing tobacco products, lottery tickets and alcoholic beverages.
  • Trained newly hired station attendants on cash register systems and fuel pump monitoring.
  • Stocked shelves with new merchandise and rearranged items to keep displays looking fresh while maintaining a clean organized store.

Seasonal Sales Associate

Michael Kors
11.2016 - 01.2017
  • Helped customers navigate store, complete sales and process returns.
  • Demonstrated selling experience in fast-paced, service-oriented retail setting.
  • Informed customers of promotions and special offers to increase sales.
  • Replenished stock levels on shelves as needed during business hours.

Education

High School -

Paradise Valley High School
05.2016

Skills

  • Time Management
  • Critical Thinker
  • Upbeat
  • Fair Housing Regulations
  • Office Management
  • Creative problem-solving
  • Adaptability
  • Team leadership
  • Client Relationship Management

Timeline

Merchandiser Supervisor

Swire Coca-Cola
07.2024 - Current

Market Development Manager

Swire Coca-Cola
10.2022 - 07.2024

Property Manager

Chamberlin and associates
07.2020 - 07.2022

Customer Service

Consumer Cellular
12.2019 - 03.2020

Inventory Associate

WIS International
08.2018 - 12.2019

Seasonal Sales Associate

Michael Kors
11.2016 - 01.2017

Clerk

QuikTrip
05.2014 - 08.2018

High School -

Paradise Valley High School

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Alexis Wilcox