Alexondra Osorno

• Ensure compliance with state regulations, leading to improve community standards.
• Coordinate staff meetings and drills to ensure timely execution, and consistent adherence to protocols.
• Serve as the escalation point for employee conflicts, promoting a positive, and collaborative work environment.
• Manage budgeting processes to ensure financial stability and optimize operational efficiency.
• Recruit, onboard, and train staff, enhancing team capabilities and performance.
• Lead the sales team to consistently achieve monthly targets while identifying strategies to drive continued growth.

• Responsible for engagement and education with prospect residents
• Collaborate with company leadership to define and strengthen community branding, while independently leading efforts to:

- Develop strategic marketing plans and set team goals and performance targets

- Design and implement marketing tools for social media platforms

- Organize and host public events to boost brand awareness through networking, referrals, and outreach to prospective residents

• Financial event planning and management:

- Manage venue and vendor relations

- Focus on client experience from invite to post-event

- Oversight of client recognition programs and client lead offerings

- Support charity events and donation programs

• Created and maintain the companies social media presents to increase exposure
• Oversee the Financial Advisors calendar and success of client turn-up:

- Scheduling clients and confirmation calls

- Mailers, Emails, and financial articles for engagement