Alexus Elias
Phoenix
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Property Transition Representative
Best Western Corporate
09.2023 - Current
- Process new hotel applications and work closely with Sales, Design, and shareholders to finalize hotel contracts.
- Develop and maintain positive customer relations and coordinate with team members to properly handle requests and questions.
- Proficient in Microsoft 365, Salesforce, Sharepoint, Smartsheets, Onbase, and Adobe Pro.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Create and prepare letters and contracts by mail, email and Docusign.
- Receive payments: checks, wires and post to numerous databases.
- Closely track documents and projects at different stages of the application.
- Involved in improving procedures to increase sales and efficiency in the department.
- Execute on hotel deals in a timely manner to achieve or exceed company financial goals.
Sales Administrator / Purchasing
ReBath & Kitchens
03.2021 - 08.2023
- Developed and maintained strong working relationships with vendors.
- Recorded and closed customer accounts, when remodels or service request were completed and all funds collected.
- Proficient in Microsoft 365, Salesforce, Dropbox, and Quickbooks.
- Processed refunds / remittances and posted to appropriate accounts.
- Reviewed Scope of Work documents and ordered project material accordingly with company credit card/accounts.
- Shared project order numbers and tracking updates with colleagues when applicable.
- Tracked orders and confirmed lead times, delivery dates and costs.
- Tracked material and shipments through vendor and customer communications.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Added new vendors and products into system and keyed in special shipping codes when needed.
- Entered order details into system and inputted updates accordingly using Excel and Quickbooks.
- Received payment and posted to appropriate customer accounts.
- Located and notified customers of delinquent accounts by mail and telephone.
- Received and sent mail to customers and attorney when necessary - collection letters, sales invoices.
Merchant Support Representative
Progressive Leasing
05.2018 - 01.2021
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Assisted incoming calls and provided support related to payments, payment plans, returns and lease agreement details.
- Discussed leasing contract with applicants.
- Engaged with customers or retailers and identified reason for call with one call solutions.
- Recorded most current information on all database platforms to ensure accuracy of customer accounts.
Sales Associate
Uniform Destination
03.2015 - 02.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases and returns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor's Degree in Business Management -
Grand Canyon University
Phoenix, AZSkills
- Order processing
- Data entry
- Vendor sourcing
- Contract monitoring
- Creating contracts
- Organization Skills
- Project Management
- Multi-Tasking Abilities
- Vendor Relationships
- Tech-Savvy
- Production Support
- Analytical Skills
- Sales tracking
- Serve customers
- Processing payments
- Reliability
- Time management abilities
- Product knowledge
Volunteer Work
- Banner Health Front Desk
- The Salvation Army
Timeline
Property Transition Representative
Best Western Corporate
09.2023 - Current
Sales Administrator / Purchasing
ReBath & Kitchens
03.2021 - 08.2023
Merchant Support Representative
Progressive Leasing
05.2018 - 01.2021
Sales Associate
Uniform Destination
03.2015 - 02.2018
Bachelor's Degree in Business Management -
Grand Canyon University
Similar Profiles
Alexis HernandezAlexis Hernandez
Cashier at Western Beef Supermarket and Corporate OfficesCashier at Western Beef Supermarket and Corporate Offices
Antoine NaelAntoine Nael
Cleaner at Western Beef Supermarket and Corporate OfficesCleaner at Western Beef Supermarket and Corporate Offices
Rakim WalkerRakim Walker
Cashier at Western Beef Supermarket and Corporate OfficesCashier at Western Beef Supermarket and Corporate Offices
Erik BraunErik Braun
Enterprise Account Manager at Super MicroEnterprise Account Manager at Super Micro
Alyssa PradoAlyssa Prado
Senior Supervisor of Operations at Six Flags Hurricane HarborSenior Supervisor of Operations at Six Flags Hurricane Harbor