ALEXUS FOURNEAU
Phoenix
Summary
Professional technician with experience in recovery processes and solutions. Adept at equipment handling, troubleshooting, and maintaining high standards in operational safety. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in dynamic environments.
Overview
2
2
years of professional experience
Work History
Recovery Technician
La Frontera-EMPACT
Phoenix
10.2025 - Current
- Supported recovery operations by assisting clients in achieving personal goals and maintaining motivation.
- Monitored client progress, documenting outcomes and adjusting strategies to enhance recovery effectiveness.
- Facilitated group sessions, fostering a supportive environment for client engagement and participation.
- Monitored client progress and documented behavioral observations accurately.
FEP Assistant Coordinator
CVS Health (TEMP)
03.2025 - Current
- Sort incoming mail and documents promptly, ensuring accurate categorization and distribution, which improved processing efficiency by 30% and minimized delays in communication.
- Scan documents into the electronic system with precision, maintaining a 99% accuracy rate, which improved data integrity and accessibility for team members.
- Monitor the flow of documents to ensure compliance with time-sensitive requirements, resulting in a 20% decrease in processing errors and improved accountability in document handling.
Executive Assistant
Kids Closet Project
02.2025 - Current
- Manage the executive’s calendar and scheduling, prioritizing appointments and meetings, which improve time management and increase productivity by 25%.
- Train new administrative volunteers on office procedures and nonprofit policies, fostering a supportive environment and reducing onboarding time.
- Support the executive director in strategic planning sessions, documenting key decisions and action items, which enhance follow-up accountability and improve organizational alignment.
Coordinator
Direct-to-Patient Healthcare Company (NDA Active)
02.2024 - 01.2025
- Coordinated patient appointments and follow-ups, optimizing provider schedules and reducing wait times by 20%, which enhanced patient satisfaction and care delivery.
- Facilitated effective communication between patients and insurance providers, resolving inquiries and issues promptly.
- Implemented streamlined processes for benefits verification, resulting in a 30% reduction in processing time and increased accuracy in patient records.
Education
Certification - Executive Support
University of Cape Town
Skills
- Professional Skills: Executive Schedule Organization Interpersonal Communication Time Management Attention to Detail Adaptability Problem Solving Project Management research Event Planning Social Media Management
- Technical Skills: Microsoft Office Suite Google Workspace Slack Zoom Trello Asana Quickbooks Excel Eventbrite Cvent Hubspot Constant Contact Buffer
Accomplishments
- Data Management Excellence - Maintained a 98% accuracy rate in data entry and management for critical projects, ensuring reliable information for executive decision-making.
- Recognition for Excellence - Received the Rising Star award for outstanding performance in executive support, demonstrating commitment to excellence and dedication to the organization’s mission.
Timeline
Recovery Technician
La Frontera-EMPACT
10.2025 - Current
FEP Assistant Coordinator
CVS Health (TEMP)
03.2025 - Current
Executive Assistant
Kids Closet Project
02.2025 - Current
Coordinator
Direct-to-Patient Healthcare Company (NDA Active)
02.2024 - 01.2025
Certification - Executive Support
University of Cape Town