Results-driven professional with extensive experience in the food service industry. Known for strong attention to detail and time management skills, consistently ensuring adherence to operational standards while enhancing team productivity.
Overview
6
6
years of professional experience
Work History
Key holder/Cook Shift Leader
Oreganos Pizza
Surprise
11.2021 - Current
Supervised team members, ensuring proper adherence to operational standards and procedures.
Trained new staff on customer service protocols and food safety regulations.
Opened and closed the restaurant, following security and operational checklists.
Assisted in inventory management by tracking stock levels and placing orders.
Organized backroom storage areas to maximize efficiency of space utilization.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Virtual Receptionist
Nexa
10.2020 - 08.2021
Provided exceptional customer service through effective communication and problem-solving.
Managed incoming calls and directed inquiries to appropriate departments.
Resolved customer complaints in a timely fashion.
Maintained accurate records of client interactions and transactions in the database.
Maintained up-to-date knowledge of company's products, services, and policies.
SERVER, TRAINER, SHIFT LEADER, KEY HOLDER at Cracker Barrell Old Country StoreSERVER, TRAINER, SHIFT LEADER, KEY HOLDER at Cracker Barrell Old Country Store