With a background in a fast-paced, customer-focused environment, I have honed communication and organizational skills to an outstanding level. Expertise lies in managing schedules, handling inquiries, and delivering top-notch service. Seeking to transition into a new field to leverage transferable skills for team success and enhanced efficiency.
Hi, I’m
Ali Mamishov
Receptionist
Baku
Summary
Overview
3
years of professional experience
4
Languages
Work History
Marine PlazaBaku, Baku City
Receptionist
11.2023 - 05.2024
Job overview
- Greeted 300+ incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Adelya Cave HotelCappadocia
Receptionist
01.2021 - 01.2022
Job overview
- As the main receptionist of the hotel, my role was to manage and handle clients who were interested in visiting the hotel
- Either via phone calls, or email or through website and etc all clients were communicated with and were informed about pricing, hotel conditions, room services and hotel tour guides that they could check out in English, Russian and Turkish language
- High level communication and language knowledge were used to welcome the guests to the hotel
- Adept at managing guest experiences, responding quickly to guest needs, and using effective communication between departments
- Adept at working in coordination with hotel staff and management at all times
Education
Neftchi Khurban High SchoolBaku Azerbaijan
Bachelor
01.2007 - 1 2018
University Overview
Azerbaijan Pedagogical CollegeBaku,Azerbaijan
No Degree from Developmental Psychology
06-2021
University Overview
Skills
Accomplishments
Accomplishments
My biggest accomplishment is i am Top 1 Ranked UMK3 player in the World. I have been a guest and have been interviewed multiple times by famous influencers and Social Media Content Creators. I got an official invite from Warner Brothers to join an offline event as both translator and a player in Brazil at the end of the year
Timeline
Receptionist
Marine Plaza
11.2023 - 05.2024
Receptionist
Adelya Cave Hotel
01.2021 - 01.2022
Neftchi Khurban High School
Bachelor
01.2007 - 1 2018
Azerbaijan Pedagogical College
No Degree from Developmental Psychology
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