Aliakbar Gafarov
Baku city
Summary
Dedicated professional with strong communication skills and a proven ability to excel in customer service roles. Adept at handling difficult customers with a patient and calm nature, fostering positive interactions and resolutions. Skilled in teamwork, stress management, and utilising Microsoft Office tools, including Word, Excel, and PowerPoint. Known for a friendly disposition and commitment to delivering exceptional service while contributing to team success.
Overview
4
4
years of post-secondary education
1
1
Certification
Work history
Waiter
- Provided high-quality customer service in a fast-paced environment
- Developed strong communication and problem-solving skills
BTL Promotion Staff – Advertising Company
- Worked directly with customers and clients
- Built teamwork and interpersonal communication skills
- Represented brands and interacted with diverse audiences
Education
Bachelor's Degree - Marketing
Azerbaijan University
2024.01 - 2028.01
Skills
- Strong communication skills
- Customer service orientation
- Teamwork
- Stress management
- Microsoft Office (Word, Excel, PowerPoint)
- Handling difficult customers
- Patient and calm nature
- Friendly disposition
Certification
- Public Speaking Training ( Xarizmatiq Natiq Dr.Nacaf Allahverdiyev )
- Improved confidence in communication
- Developed effective speaking and presentation skills
Languages
Azerbaijani – Native
English – Intermediate
Russian – Basic
Timeline
Bachelor's Degree - Marketing
Azerbaijan University
2024.01 - 2028.01
Waiter
BTL Promotion Staff – Advertising Company